uMngeni Local Municipality (KZN222)

Municipality

Area: Area: 1 521km² | MDB Code: | MDB code: KZN222

Physical Address

Cnr Dicks & Somme Streets, Howick

Postal: PO Box 5, Howick, 3290

Contact Details

Phone: 033 239 9200

Accounts: 033 239 9200
helpdesk@umngeni.gov.za

Website: Visit Website

Facebook: Facebook Page

Electricity: 033 239 9276
electricity@umngeni.gov.za

Refuse & Waste: 033 239 9200
zyad.mansoor@umngeni.gov.za

Roads: 033 239 9200
thobelani.zondi@umngeni.gov.za

Service Delivery: 033 239 9266

Water: 033 897 6700

🌐 Visit Municipality Website 📞 Call Municipality 📘 Facebook Page 🗺️ Get Directions 🗺️ View Full Map

Operating Hours

WORKING HOURS
Monday	08:30 – 16:00
Tuesday	08:30 – 16:00
Wednesday	08:30 – 16:00
Thursday	08:30 – 16:00
Friday	08:30 – 15:15
Saturday	Closed
Sunday	Closed

* Closed on Public Holidays

About uMngeni Local Municipality (KZN222)

Description: The uMngeni Local Municipality is a Category B municipality situated within the uMgungundlovu District in the KwaZulu-Natal Province. It is one of the seven municipalities that make up the district. It comprises the former Transitional Local Council areas of Howick and Hilton, the Worlds View area, and a substantial amount of farm land. The municipal area has its offices in Howick. A series of spectacular waterfalls surround the area, which is about 29km north-west of Pietermaritzburg. At the centre of this system, nestling on the banks of the uMngeni River in the heart of the Natal Midlands, is the beautiful town of Howick and its pride, the 94m-high Howick Falls. Main Economic Sectors: Agriculture, mining, manufacturing, electricity, construction, trade, transport, finance, community services – Source IDP 2023/24

ℹ️ Important Notice

This page provides informational guidance only for uMngeni Local Municipality (KZN222). For official confirmation of municipal services, leadership, and contact details, always verify through the municipality’s official website: www.umngeni.gov.za. Additional verified information is available at www.gov.za.

Cities and Towns

Cities/Towns: Hilton, Howick

Cities and Towns Served by uMngeni Local Municipality (KZN222) Municipality

Hilton Municipality Howick Municipality

This municipality provides services and support to the areas listed above. For official municipal information, visit the official municipality website.

Municipal Leadership

Mayor: Mr Christopher Pappas (DA)

Deputy Mayor: Mr Sandile Mnikathi (DA)

Speaker: Ms Janis Holmes (DA)

Chief Whip: Mr T Sikhakhane

Municipal Manager: Mr Mzingisi Hloba

Chief Financial Officer: Baneli Msomi

Other Council: DA

Other Council:

Ms Pamela Passmoor (Exco Member and Chairperson: Finance Portfolio Committee, Chairperson: Economic Development, Planning and Human Settlements Portfolio Committee)

Senior Management:

Ms Sinenhlanhla Dlamini (Director: Economic Development, Planning and Human Settlements)

Mrs Ayanda Makhaye (Manager: LED)

Asanda Mandlana (Director: Community Safety and Protection Services)

Makhosi Mangwe (Director: Infrastructure, Planning and Works)

Dr Patrick Sibusiso Mkhize (Director: Administrative Support Services)

Mr Xolani Nhlangulela (Acting Director: Community Services and Public Safety)

Communications Officers: Ms Philisiwe Memela (Manager: Mayoral Office)

Demographic Information

Age Structure
	2022	2016	2011
Population	105 069	109 867	93 858
Population under 15	21.2%	29.6%	24.5%
Population 15 to 64	66.8%	63.9%	67.3%
Population over 65	12.0%	6.4%	8.2%
Dependency Ratio
Per 100 (15-64)	49.7	56.4	48.5
Sex Ratio
Males per 100 females	90.8	93.4	93.6
Population Growth
Per annum	1.10%	3.58%	n/a
Labour Market
Unemployment rate (official)	n/a	n/a	n/a
Youth unemployment rate (official) 15-34	n/a	n/a	n/a
Education (aged 20 +)
No schooling	4.1%	4.1%	6.4%
Matric	n/a	36.2%	28.7%
Higher education	20.4%	16.2%	14.7%
Household Dynamics
Households	27 094	37 943	30 639
Average household size	3.9	2.9	3.1
Female headed households	n/a	44.8%	42.9%
Formal dwellings	90.3%	86.7%	85.2%
Housing owned	n/a	65.2%	46.5%
Household Services
Flush toilet connected to sewerage	83.0%	50.9%	73.5%
Weekly refuse removal	80.0%	66.6%	67.1%
Piped water inside dwelling	76.4%	61.5%	66.7%
Electricity for lighting	94.4%	88.4%	85.5%

Financial Information

FINANCIAL PERFORMANCE
All values: R’000	2024/25	2023/24	2022/23	2021/22	2020/21
AUDIT OUTCOME	n/a	Financially unqualified	Financially unqualified	Financially unqualified	Qualified audit
Property rates	275 079	261 027	238 062	231 694	219 869
Service charges	131 002	124 865	106 251	102 909	91 305
Investment revenue	4 254	4 664	3 520	2 533	1 715
Transfers recognised – operational	115 956	108 514	101 039	106 605	99 957
Other own revenue	40 306	29 342	26 158	32 406	26 689
Total Revenue (excluding capital transfers and contributions)	566 598	528 412	475 029	476 146	439 536
Employee costs	159 922	148 444	137 502	123 938	125 190
Remuneration of councillors	12 131	11 753	10 397	10 093	9 330
Depreciation and amortisation	60 636	27 825	119 513	70 238	59 363
Finance charges	9 706	9 230	9 110	6 555	7 261
Inventory consumed and bulk purchases	219 171	185 217	151 980	158 896	129 445
Transfers and subsidies	1 598	1 779	1 407	654	573
Other expenditure	105 872	119 430	181 570	151 939	189 931
Total Expenditure	569 036	503 678	611 479	522 313	521 092
Surplus/(Deficit)	(2 438)	24 734	(136 449)	(46 167)	(81 556)
Transfers and subsidies – capital (monetary allocations)	50 494	51 202	49 703	21 644	31 183
Transfers and subsidies – capital (in-kind)	343	1 230	–	–	–
Surplus/(Deficit) after capital transfers & contributions	48 399	77 166	(86 746)	(24 524)	(50 373)
Share of surplus/(deficit) of associate	–	–	–	–	–
Surplus/(Deficit) for the year	48 399	77 166	(86 746)	(24 524)	(50 373)
CAPITAL EXPENDITURE & FUNDS SOURCES
Capital expenditure	28 834	44 345	43 350	33 893	25 019
Transfers recognised – capital	(996)	(44)	5 986	–	29 130
Borrowing	–	–	–	–	–
Internally generated funds	1 564	83	1 163	111	9 136
Total sources of capital funds	567	38	7 150	111	38 266
FINANCIAL POSITION
Total current assets	180 503	137 927	69 912	94 184	84 674
Total non current assets	1 066 818	1 076 418	1 019 964	1 075 772	1 105 445
Total current liabilities	133 703	109 245	75 469	78 654	84 025
Total non current liabilities	95 624	135 505	122 466	115 296	105 590
Community wealth/Equity	1 016 754	969 596	891 940	975 641	1 000 505
CASH FLOWS
Net cash from (used) operating	132 416	174 507	425 874	391 406	335 986
Net cash from (used) investing	(79 516)	(90 244)	(55 345)	(30 344)	(1 900)
Net cash from (used) financing	–	–	(2 630)	(2 457)	–
Cash/cash equivalents at the year end	86 952	96 513	381 521	381 090	366 185
UNAUTHORISED, IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE
Unauthorised expenditure	n/a	–	100 710	283 025	86 057
Irregular expenditure	n/a	1 402	3 320	16 456	21 966
Fruitless & wasteful expenditure	n/a	1 780	6	4 621	647
SOURCE	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2024	Audited Outcome A1 2023

Municipal Services

Water
	2022/23	2021/22	2020/21	2019/20	2018/19
Does the municipality provide?	No	No	No	No	No
Number of households and non-domestic customers to which provided	0	0	0	0	0
Number of domestic households/delivery points	0	0	0	0	0
Inside the yard	0	0	0	0	0
Less than 200m from yard	0	0	0	0	0
More than 200m from yard	0	0	0	0	0
Domestic households with access to free basic service	0	0	0	0	0
Electricity
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	35 080	33 406	33 406	29 708	29 708
Domestic households with access to free basic service	1 546	3 072	3 072	2 813	347
Sewerage and Sanitation
Does the municipality provide?	No	No	No	No	No
Number of households and non-domestic customers to which provided	0	0	0	0	0
Number of households using:
Flush toilet – public sewerage	0	0	0	0	0
Flush toilet – septic tank	0	0	0	0	0
Ventilated pit latrine	0	0	0	0	0
Bucket system	0	0	0	0	0
Other	0	0	0	0	0
Domestic households with access to free basic service	0	0	0	0	0
Solid Waste Services
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	38 592	38 592	38 592	22 271	22 271
Domestic households with access to free basic service	1 546	3 072	3 072	2 813	6 968

Water

033 897 6700

Electricity

033 239 9276
electricity@umngeni.gov.za

Refuse and Waste

033 239 9200
zyad.mansoor@umngeni.gov.za

Roads

033 239 9200
thobelani.zondi@umngeni.gov.za

Service Delivery

033 239 9266

Municipality Map

Frequently Asked Questions

Tshepo Shekeshe

I visited the Licensing Department today at 13:30 to renew my licence disc and was turned away by Security, who claimed the office was already closed due to long queues. Being turned away at 13:30 is completely unacceptable and absurd, especially for a public service office meant to serve the community. There was no clear communication, no proper queue management, and no consideration for members of the public who make time during working hours to be assisted. This reflects very poor service delivery and a lack of accountability.

Pleasantly surprised at how efficient the process today was compared to what I remember it being. I was in and out in just about an hour. Arrived at 07:20, walked out by 08:20. I had all my required documents, copies andforms filled out before hand. The staff were friendly.

Given Savage

Poor service

Don M

Arrived an hour early for my booked time slot. Waited and hour past that to be assisted. If you are renewing your driver's license and you don't have your eye test done beforehand, you will sit and wait for everyone who has an eye test to be assisted first, no matter what time anyone booked. Come with an eye test. One lady asked if it would be better to leave and go get an eye test and then come back, the man said yes. When I asked the man if we would have to wait for those with tests to be finished before being assisted he got VERY defensive and refused to answer. Apparently the request for communication is offensive to this poor little man's ego. But miraculously then those of us without the test were finally assisted. I am actively sitting and watching this same man berate a poor woman for something, beyond rude and actually completely unacceptable, even aggressively opening and slamming the door. He's on a power trip. The lady who ended up assisting me was good. But all in all, terrible.

Mamta Mithal

Had an 08:40 confirmed appointment to renew my drivers license. Was advised by the licensing office to get there an hour early. Got there at 07:30. Waited in line for 1 hour and 10 minutes, got to the eye testing machine at 08:40 on the dot and was back in my car by 09:10. Seriously not as bad as I was expecting it to be. Special kudos goes out to Tshepo Dipholo who took my test and photo and got me to the cashier quick sticks while fillowing strict and thorough sanitising protocols for all the equipment I touched. Also such a courteous and friendly guy. I'm shocked to be giving such a high rating but it really wasn't too bad. They could do better with sign posting, communication and queue management inside the building but all things considered, this wasn't a bad experience at all. Go there like you're on a mission, be tough, don't get pushed around, speak up (respectfully) and you'll get done quick.

nonthuthuko locardia mahaole

Must give credit where its due. While the place needs obvious maintenance. The process was seamless, I got there way before my appointment time and had 7 or more people in front of me, yet I was out in less than an hour. Well done to the guys, all were super happy to help even though it was the afternoon around lunch time.

Tumi M

I am only rating this because I couldn’t select 0. Randburg License Department what is the purpose of booking a slot if I will end up waiting in the queue for hours on end? It is things like this that make public service offices and departments a drag for most South Africans. You guys need to do better especially with the service. Other branches thrive on giving their patrons good service. Really a wasted opportunity especially given that our lives don’t revolve around your incompetency.