Ratlou Local Municipality (NW381)

Municipality

Area: Area: 4 884km² | MDB Code: | MDB code: NW381

Physical Address

R507 Delareyville Road, Next to Setlagole Library, Setlagole Village

Postal: Private Bag X209, Madibogo, 2772

Contact Details

Phone: 018 330 7000

Accounts: 018 330 7000
priscilla@ratlou.gov.za

Website: Visit Website

Facebook: Facebook Page

Electricity: 018 330 7000
kagiseleho@gmail.com

Refuse & Waste: 018 330 7000
gaoretelelwe@ratlou.gov.za

Roads: 018 330 7000
kagiseleho@gmail.com

Service Delivery: 018 330 7000
job@ratlou.gov.za

Water: 018 330 7000
kagiseleho@gmail.com

🌐 Visit Municipality Website 📞 Call Municipality 📘 Facebook Page 🗺️ Get Directions 🗺️ View Full Map

Operating Hours

WORKING HOURS
Monday	08:30 – 16:00
Tuesday	08:30 – 16:00
Wednesday	08:30 – 16:00
Thursday	08:30 – 16:00
Friday	08:30 – 15:15
Saturday	Closed
Sunday	Closed

* Closed on Public Holidays

About Ratlou Local Municipality (NW381)

Description: The Ratlou Local Municipality (previously Setla-Kgobi Local Municipality) is a Category B municipality situated within the Ngaka Modiri Molema District in the North West Province. It shares its borders with three other municipalities and the Republic of Botswana. It is one of the five municipalities that make up the district, and is divided into 14 wards. Owing to its nature as a rural municipality, Ratlou does not have large economic centres within its jurisdiction. Most government services are conducted from various centres that are mainly located in Setlagole. Main Economic Sectors: Agriculture (2.1%), mining (5.1%), manufacturing (4.8%), electricity (4.9%), construction (2.2%), retail (29.2%), transport (5.2%), finance (13.8%), community services (11.6%), general government (21.1%). As contribution to GVA – Source IDP 2023/24

ℹ️ Important Notice

This page provides informational guidance only for Ratlou Local Municipality (NW381). For official confirmation of municipal services, leadership, and contact details, always verify through the municipality’s official website: www.ratlou.gov.za. Additional verified information is available at www.gov.za.

Cities and Towns

Cities/Towns: Disaneng, Kraaipan, Madibogo, Setlagole

Cities and Towns Served by Ratlou Local Municipality (NW381) Municipality

Disaneng Municipality Kraaipan Municipality Madibogo Municipality Setlagole Municipality

This municipality provides services and support to the areas listed above. For official municipal information, visit the official municipality website.

Municipal Leadership

Mayor: Mr Matlhomola Ronald Jafta (ANC)

Deputy Mayor: n/a

Speaker: Ms Gloria Leepo (ANC)

Chief Whip: Mr Nhlahla Seoka

Municipal Manager: Mr Lloyd Leoko

Chief Financial Officer: Mrs Priscilla Moruakgomo (Acting)

Other Council: ANC

Other Council:

Mrs Kegomoditswe Badirwang (Exco)

Mrs Pontsho Mafethe (Exco)

Ms Thabang Mothibedi (Exco)

Mr Thabo Motlapele (Exco)

Mr Steven Motone (Exco)

Mr Aubrey Radebe (Chairperson: MPAC)

Senior Management:

Mrs K Phiritswana (Technical Services)

Communications Officers: Mr Lesego Metsi

Demographic Information

Age Structure
	2022	2016	2011
Population	128 766	106 108	107 339
Population under 15	35.2%	32.4%	38.7%
Population 15 to 64	57.4%	60.8%	53.9%
Population over 65	7.4%	6.7%	7.4%
Dependency Ratio
Per 100 (15-64)	74.2	64.4	85.6
Sex Ratio
Males per 100 females	93.9	90.0	91.6
Population Growth
Per annum	1.77%	-0.26%	n/a
Labour Market
Unemployment rate (official)	n/a	n/a	43.9%
Youth unemployment rate (official) 15-34	n/a	n/a	52.4%
Education (aged 20 +)
No schooling	17.6%	19.0%	28.9%
Matric	n/a	13.8%	11.2%
Higher education	2.5%	2.3%	3.0%
Household Dynamics
Households	31 273	29 120	26 889
Average household size	4.1	3.6	4.0
Female headed households	n/a	48.6%	49.5%
Formal dwellings	93.7%	81.8%	89.9%
Housing owned	n/a	80.6%	54.1%
Household Services
Flush toilet connected to sewerage	21.1%	0.4%	3.2%
Weekly refuse removal	18.7%	0.1%	0.8%
Piped water inside dwelling	22.1%	0.7%	5.2%
Electricity for lighting	93.1%	83.8%	83.7%

Financial Information

FINANCIAL PERFORMANCE
All values: R’000	2024/25	2023/24	2022/23	2021/22	2020/21
AUDIT OUTCOME	n/a	Disclaimer of audit	Disclaimer of audit	Disclaimer of audit	Disclaimer of audit
Property rates	n/a	–	26 952	5 581	5 581
Service charges	n/a	68	388	252	252
Investment revenue	n/a	427	5 964	2 054	2 054
Transfers recognised – operational	n/a	3	160 226	147 085	147 085
Other own revenue	n/a	295	20 736	2 209	2 209
Total Revenue (excluding capital transfers and contributions)	n/a	794	214 266	157 182	157 182
Employee costs	n/a	7 178	89 231	84 305	84 305
Remuneration of councillors	n/a	981	12 197	10 774	10 774
Depreciation and amortisation	n/a	–	–	–	–
Finance charges	n/a	3	73	37	37
Inventory consumed and bulk purchases	n/a	11	348	267	267
Transfers and subsidies	n/a	111	1 332	1 458	1 458
Other expenditure	n/a	11 178	112 063	53 113	53 113
Total Expenditure	n/a	19 463	215 244	149 954	149 954
Surplus/(Deficit)	n/a	(18 670)	(978)	7 228	7 228
Transfers and subsidies – capital (monetary allocations)	n/a	–	8 218	33 388	33 388
Transfers and subsidies – capital (in-kind)	n/a	–	56	86	86
Surplus/(Deficit) after capital transfers & contributions	n/a	(18 670)	7 296	40 701	40 701
Share of surplus/(deficit) of associate	n/a	–	–	–	–
Surplus/(Deficit) for the year	n/a	(18 670)	7 296	40 701	40 701
CAPITAL EXPENDITURE & FUNDS SOURCES
Capital expenditure	n/a	7 122	14 796	24 062	24 062
Transfers recognised – capital	n/a	4 663	9 937	37 233	37 233
Borrowing	n/a	–	–	–	–
Internally generated funds	n/a	–	–	–	–
Total sources of capital funds	n/a	4 663	9 937	37 233	37 233
FINANCIAL POSITION
Total current assets	n/a	(27 529)	38 800	38 710	38 710
Total non current assets	n/a	7 122	(25 368)	369	369
Total current liabilities	n/a	(1 738)	(697)	1 313	1 313
Total non current liabilities	n/a	–	–	5	5
Community wealth/Equity	n/a	–	6 833	(2 940)	(2 940)
CASH FLOWS
Net cash from (used) operating	n/a	28 900	400 689	365 009	365 009
Net cash from (used) investing	n/a	–	–	–	–
Net cash from (used) financing	n/a	–	–	–	–
Cash/cash equivalents at the year end	n/a	28 900	400 689	365 009	365 009
UNAUTHORISED, IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE
Unauthorised expenditure	n/a	9 419	14 465	27 081	–
Irregular expenditure	n/a	7 108	14 107	24 195	92 830
Fruitless & wasteful expenditure	n/a	25	54	1 193	70
SOURCE	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2024	Audited Outcome A1 2023

Municipal Services

Water
	2022/23	2021/22	2020/21	2019/20	2018/19
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	29 150	29 150	29 150	29 150	29 150
Number of domestic households/delivery points	29 120	29 120	29 120	29 120	29 120
Inside the yard	0	0	0	0	0
Less than 200m from yard	16 360	16 360	16 360	16 360	16 360
More than 200m from yard	12 760	12 760	12 760	12 760	12 760
Domestic households with access to free basic service	0	0	0	0	0
Electricity
Does the municipality provide?	No	No	No	No	No
Number of households and non-domestic customers to which provided	28 559	28 559	28 559	28 559	27 999
Domestic households with access to free basic service	9 776	18 957	18 957	7 700	6 180
Sewerage and Sanitation
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	23 114	23 114	23 114	23 114	23 114
Number of households using:
Flush toilet – public sewerage	0	0	0	0	0
Flush toilet – septic tank	1 324	1 324	1 324	1 324	1 324
Ventilated pit latrine	21 773	21 773	21 773	21 773	21 773
Bucket system	0	0	0	0	0
Other	0	0	0	0	0
Domestic households with access to free basic service	0	0	0	0	0
Solid Waste Services
Does the municipality provide?	No	No	No	No	No
Number of households and non-domestic customers to which provided	0	0	0	0	0
Domestic households with access to free basic service	0	0	0	0	0

Water

018 330 7000
kagiseleho@gmail.com

Electricity

018 330 7000
kagiseleho@gmail.com

Refuse and Waste

018 330 7000
gaoretelelwe@ratlou.gov.za

Roads

018 330 7000
kagiseleho@gmail.com

Service Delivery

018 330 7000
job@ratlou.gov.za

Municipality Map

Frequently Asked Questions

Tshepo Shekeshe

I visited the Licensing Department today at 13:30 to renew my licence disc and was turned away by Security, who claimed the office was already closed due to long queues. Being turned away at 13:30 is completely unacceptable and absurd, especially for a public service office meant to serve the community. There was no clear communication, no proper queue management, and no consideration for members of the public who make time during working hours to be assisted. This reflects very poor service delivery and a lack of accountability.

Pleasantly surprised at how efficient the process today was compared to what I remember it being. I was in and out in just about an hour. Arrived at 07:20, walked out by 08:20. I had all my required documents, copies andforms filled out before hand. The staff were friendly.

Given Savage

Poor service

Don M

Arrived an hour early for my booked time slot. Waited and hour past that to be assisted. If you are renewing your driver's license and you don't have your eye test done beforehand, you will sit and wait for everyone who has an eye test to be assisted first, no matter what time anyone booked. Come with an eye test. One lady asked if it would be better to leave and go get an eye test and then come back, the man said yes. When I asked the man if we would have to wait for those with tests to be finished before being assisted he got VERY defensive and refused to answer. Apparently the request for communication is offensive to this poor little man's ego. But miraculously then those of us without the test were finally assisted. I am actively sitting and watching this same man berate a poor woman for something, beyond rude and actually completely unacceptable, even aggressively opening and slamming the door. He's on a power trip. The lady who ended up assisting me was good. But all in all, terrible.

Mamta Mithal

Had an 08:40 confirmed appointment to renew my drivers license. Was advised by the licensing office to get there an hour early. Got there at 07:30. Waited in line for 1 hour and 10 minutes, got to the eye testing machine at 08:40 on the dot and was back in my car by 09:10. Seriously not as bad as I was expecting it to be. Special kudos goes out to Tshepo Dipholo who took my test and photo and got me to the cashier quick sticks while fillowing strict and thorough sanitising protocols for all the equipment I touched. Also such a courteous and friendly guy. I'm shocked to be giving such a high rating but it really wasn't too bad. They could do better with sign posting, communication and queue management inside the building but all things considered, this wasn't a bad experience at all. Go there like you're on a mission, be tough, don't get pushed around, speak up (respectfully) and you'll get done quick.

nonthuthuko locardia mahaole

Must give credit where its due. While the place needs obvious maintenance. The process was seamless, I got there way before my appointment time and had 7 or more people in front of me, yet I was out in less than an hour. Well done to the guys, all were super happy to help even though it was the afternoon around lunch time.

Tumi M

I am only rating this because I couldn’t select 0. Randburg License Department what is the purpose of booking a slot if I will end up waiting in the queue for hours on end? It is things like this that make public service offices and departments a drag for most South Africans. You guys need to do better especially with the service. Other branches thrive on giving their patrons good service. Really a wasted opportunity especially given that our lives don’t revolve around your incompetency.

Ratlou Local Municipality (NW381)

Physical Address

Contact Details

Operating Hours

About Ratlou Local Municipality (NW381)

Cities and Towns

Cities and Towns Served by Ratlou Local Municipality (NW381) Municipality

Municipal Leadership

Demographic Information

Financial Information

Municipal Services

Water

Electricity

Refuse and Waste

Roads

Service Delivery

Municipality Map

Frequently Asked Questions

Testimonials

Customer Reviews

Health info gov

Quick Link

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