Nelson Mandela Bay Metropolitan Municipality (NMA)

Municipality

Area: Area: 1 957km² | MDB Code: | MDB code: NMA

Physical Address

City Hall, Vuyisile Mini Square, Govan Mbeki Avenue, Nelson Mandela Bay

Postal: PO Box 116, Port Elizabeth, 6000

Contact Details

Phone: 041 506 1911

Accounts: 041 506 5555
customercare@mandelametro.gov.za

Website: Visit Website

Facebook: Facebook Page

Electricity: 041 374 4434
electricity@mandelametro.gov.za

Refuse & Waste: 041 506 2018

Roads: 041 506 2428

Service Delivery: 0800 20 50 50

Water: 041 506 2258
waterleaks@mandelametro.gov.za

🌐 Visit Municipality Website 📞 Call Municipality 📘 Facebook Page 🗺️ Get Directions 🗺️ View Full Map

Operating Hours

WORKING HOURS
Monday	08:30 – 16:00
Tuesday	08:30 – 16:00
Wednesday	08:30 – 16:00
Thursday	08:30 – 16:00
Friday	08:30 – 15:15
Saturday	Closed
Sunday	Closed

* Closed on Public Holidays

About Nelson Mandela Bay Metropolitan Municipality (NMA)

Description: The Nelson Mandela Bay Metropolitan Municipality is a Category A municipality, established on 5 December 2000. Nelson Mandela Bay was the first city in South Africa to establish a fully integrated democratic local authority and the only city in the world named after Nelson Mandela, who was born and spent his formative years in the Eastern Cape. Nelson Mandela Bay is a major seaport and automotive manufacturing centre located on the south-eastern coast of Africa. It is the economic powerhouse of the Eastern Cape Province and one of eight metropolitan areas in South Africa. Its boundaries are formed by Cassie Mountain View in the north, Cape Recife in the south, Sundays River Mouth in the east, and Van Stadens River Mouth in the west. The city is a holiday hot spot for both national and international tourists. The predominant languages spoken are English, Afrikaans and isiXhosa. Main Economic Sectors: Agriculture (1.0%), mining (0.1%), manufacturing (14.1%), electricity (1.3%), construction (2.3%), trade (15.3%), transport (5.0%), finance (17.4%), community services (33.7%). As contribution to GVA – Source IDP 2024/25

ℹ️ Important Notice

This page provides informational guidance only for Nelson Mandela Bay Metropolitan Municipality (NMA). For official confirmation of municipal services, leadership, and contact details, always verify through the municipality’s official website: www.nelsonmandelabay.gov.za. Additional verified information is available at www.gov.za.

Cities and Towns

Cities/Towns: Bethelsdorp, Bloemendal, Blue Horizon Bay, Clarendon Marine, Despatch, Gqeberha (Port Elizabeth), Kariega (Uitenhage), KwaNobuhle, Motherwell, Summerstrand, Swartkops

Cities and Towns Served by Nelson Mandela Bay Metropolitan Municipality (NMA) Municipality

Bethelsdorp Municipality Bloemendal Municipality Blue Horizon Bay Municipality Clarendon Marine Municipality Despatch Municipality Gqeberha (Port Elizabeth) Municipality Kariega (Uitenhage) Municipality KwaNobuhle Municipality Motherwell Municipality Summerstrand Municipality Swartkops Municipality

This municipality provides services and support to the areas listed above. For official municipal information, visit the official municipality website.

Municipal Leadership

Mayor: Ms Babalwa Lobishe (ANC)

Deputy Mayor: Mr Gary Van Niekerk (ANC)

Speaker: Ms Eugene Johnson (ANC)

Chief Whip: Mr Wandisile Jikeka

Municipal Manager: Mr Ted Pillay

Chief Financial Officer: Mr Jackson Ngcelwane

Other Council: ANC/EFF/NA/AIC/PAC Coalition

Other Council:

Mr Thsonono Christopher Solomon Buyeye (MMC: Public Health)

Mr Mcebisi Bass Kamana (MMC: Sport, Recreation, Arts and Culture Services)

Ms Shurling Hazel Lindoor (MMC: Economic Development, Tourism and Agriculture)

Mr Thembinkosi Bethwell Mafana (MMC: Human Settlements)

Ms Buyelwa Nancy Mafaya (MMC: Infrastructure and Engineering)

Mr John Mervyn Mitchell (MMC: Safety and Security)

Mr Bradley Michael Murray (MMC: Roads and Transport)

Mr Khanya Ngqisha (MMC: Budget and Treasury )

Ms Yolisa Margaret Pali (MMC: Corporate Services)

Ms Itumeleng Felicity Ranyele (MPAC Chairperson)

Ms Ntombizanele Sikawuti (MMC: Electricity and Energy)

Mr Ncebakazi Wala (Chairperson: Rules and Ethics)

Senior Management:

Mr Thsonono Christopher Solomon Buyeye (Director: Public Health)

Mr Jordan Griffiths (Acting: Chief of Staff)

Mr Mkhuseli John Jack (Corporate Services)

Mr Luyanda Niebeck Lawu (Director: Safety and Security)

Mrs Bongekile Emelda Mankahla (Director: Sport, Recreation, Arts and Culture)

Mr Ziyanda Phakama Mnqokoyi

Mr Luxolo Namette (Manager: Economic Development, Tourism and Agriculture)

Lonwabo Ngoqo (Acting: Chief Operations Officer)

Mr Andre van der Westhuizen (Director: Infrastructure and Engineering)

Mr Tukela Zumani (Director: Human Settlements)

Communications Officers: Mr Kupido Baron (Media Manager)

Demographic Information

Age Structure
	2022	2016	2011
Population	1 190 496	1 263 051	1 152 115
Population under 15	22.3%	30.6%	25.5%
Population 15 to 64	68.9%	63.6%	68.5%
Population over 65	8.8%	5.9%	6.0%
Dependency Ratio
Per 100 (15-64)	45.2	57.3	46.0
Sex Ratio
Males per 100 females	89.8	96.0	92.3
Population Growth
Per annum	0.32%	2.09%	n/a
Labour Market
Unemployment rate (official)	n/a	n/a	36.6%
Youth unemployment rate (official) 15-34	n/a	n/a	47.3%
Education (aged 20 +)
No schooling	2.5%	2.6%	3.0%
Matric	n/a	34.9%	30.5%
Higher education	12.8%	11.1%	11.6%
Household Dynamics
Households	307 931	368 520	324 279
Average household size	3.9	3.4	3.6
Female headed households	n/a	41.6%	40.6%
Formal dwellings	92.0%	92.5%	87.2%
Housing owned	n/a	68.4%	61.4%
Household Services
Flush toilet connected to sewerage	93.5%	90.5%	89.4%
Weekly refuse removal	88.8%	84.8%	82.9%
Piped water inside dwelling	82.3%	77.3%	74.1%
Electricity for lighting	96.5%	95.4%	90.5%

Financial Information

FINANCIAL PERFORMANCE
All values: R’000	2024/25	2023/24	2022/23	2021/22	2020/21
AUDIT OUTCOME	n/a	Qualified audit	Financially unqualified	Qualified audit	Qualified audit
Property rates	3 041 099	2 875 600	2 731 173	2 661 453	2 661 453
Service charges	9 602 527	9 112 155	10 035 698	8 062 990	8 064 067
Investment revenue	336 969	365 421	331 113	182 208	182 208
Transfers recognised – operational	1 791 759	1 711 024	1 554 432	1 322 118	2 023 365
Other own revenue	2 673 586	2 263 375	1 898 111	1 464 343	762 797
Total Revenue (excluding capital transfers and contributions)	17 445 940	16 327 574	16 550 526	13 693 112	13 693 890
Employee costs	4 110 956	3 889 773	3 672 782	3 584 515	3 633 482
Remuneration of councillors	85 933	82 053	84 993	75 900	75 900
Depreciation and amortisation	948 840	885 798	992 670	1 000 452	1 000 452
Finance charges	65 701	110 394	131 488	125 550	125 554
Inventory consumed and bulk purchases	6 875 051	6 152 560	4 823 028	4 503 763	4 496 490
Transfers and subsidies	232 341	211 079	105 654	121 062	114 880
Other expenditure	6 700 338	5 603 241	5 961 369	4 836 236	3 227 298
Total Expenditure	19 019 161	16 934 898	15 771 983	14 247 478	12 674 056
Surplus/(Deficit)	(1 573 220)	(607 324)	778 544	(554 366)	1 019 834
Transfers and subsidies – capital (monetary allocations)	998 198	1 081 005	1 057 362	818 115	818 115
Transfers and subsidies – capital (in-kind)	45 270	51 898	421 434	11 417	11 417
Surplus/(Deficit) after capital transfers & contributions	(529 752)	525 578	2 257 340	275 166	1 849 366
Share of surplus/(deficit) of associate	–	–	–	–	–
Surplus/(Deficit) for the year	(529 752)	525 578	2 257 340	275 166	1 849 366
CAPITAL EXPENDITURE & FUNDS SOURCES
Capital expenditure	1 337 397	1 486 663	1 892 531	30 099 222	30 098 166
Transfers recognised – capital	68 921	21 862	121 511	1 566 503	1 566 328
Borrowing	–	–	–	–	–
Internally generated funds	–	2 074	100	19 643	19 643
Total sources of capital funds	68 921	23 936	121 610	1 586 146	1 585 971
FINANCIAL POSITION
Total current assets	10 790 526	11 096 433	10 816 261	9 029 086	10 596 634
Total non current assets	20 493 981	19 994 840	19 322 935	18 614 781	18 613 742
Total current liabilities	6 463 278	6 018 237	6 487 256	4 824 410	4 816 886
Total non current liabilities	3 751 914	3 473 105	2 578 960	3 806 337	3 806 337
Community wealth/Equity	21 069 316	21 599 931	21 072 980	19 012 973	20 587 480
CASH FLOWS
Net cash from (used) operating	(58 838)	(1 138 057)	1 342 211	859	532
Net cash from (used) investing	(10 507)	(14 615)	14 721	(135 689)	(45 492)
Net cash from (used) financing	–	–	–	–	–
Cash/cash equivalents at the year end	4 272 032	3 598 390	6 055 905	(134 830)	(44 959)
UNAUTHORISED, IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE
Unauthorised expenditure	n/a	1 441 694	65 280	8 895	847 087
Irregular expenditure	n/a	1 951 214	1 401 363	1 380 652	1 389 805
Fruitless & wasteful expenditure	n/a	17 079	46 136	676 212	1 000
SOURCE	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2024	Audited Outcome A1 2023

Municipal Services

Water
	2022/23	2021/22	2020/21	2019/20	2018/19
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	315 535	295 744	286 092	257 927	245 293
Number of domestic households/delivery points	305 476	285 685	275 781	248 245	235 226
Inside the yard	288 739	249 467	248 245	247 789	234 770
Less than 200m from yard	16 737	36 218	27 536	456	456
More than 200m from yard	0	0	0	0	0
Domestic households with access to free basic service	43 548	44 384	59 161	52 801	78 914
Electricity
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	359 662	337 982	336 311	324 410	300 436
Domestic households with access to free basic service	33 818	35 876	45 778	45 224	63 706
Sewerage and Sanitation
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	271 249	256 977	256 007	244 947	241 992
Number of households using:
Flush toilet – public sewerage	255 049	240 785	239 563	223 857	222 111
Flush toilet – septic tank	0	0	0	3 681	3 681
Ventilated pit latrine	131	123	123	123	123
Bucket system	6 010	6 010	6 010	6 010	6 010
Other	0	0	0	1 594	0
Domestic households with access to free basic service	44 581	45 527	60 011	59 154	78 914
Solid Waste Services
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	235 843	235 644	228 440	227 365	367 860
Domestic households with access to free basic service	41 238	41 187	51 827	49 846	67 363

Water

041 506 2258
waterleaks@mandelametro.gov.za

Electricity

041 374 4434
electricity@mandelametro.gov.za

Refuse and Waste

041 506 2018

Roads

041 506 2428

Service Delivery

0800 20 50 50

Nelson Mandela Bay Metropolitan Municipality (NMA)

Physical Address

Contact Details

Operating Hours

About Nelson Mandela Bay Metropolitan Municipality (NMA)

Cities and Towns

Cities and Towns Served by Nelson Mandela Bay Metropolitan Municipality (NMA) Municipality

Municipal Leadership

Demographic Information

Financial Information

Municipal Services

Water

Electricity

Refuse and Waste

Roads

Service Delivery

Municipality Map

Frequently Asked Questions

Testimonials

Customer Reviews

Health info gov

Quick Link

Get In Touch