Nelson Mandela Bay Metropolitan Municipality (NMA)
Physical Address
City Hall, Vuyisile Mini Square, Govan Mbeki Avenue, Nelson Mandela BayPostal: PO Box 116, Port Elizabeth, 6000
Contact Details
Phone: 041 506 1911
Accounts: 041 506 5555
customercare@mandelametro.gov.za
Website: Visit Website
Facebook: Facebook Page
Electricity: 041 374 4434
electricity@mandelametro.gov.za
Refuse & Waste: 041 506 2018
Roads: 041 506 2428
Service Delivery: 0800 20 50 50
Water: 041 506 2258
waterleaks@mandelametro.gov.za
Operating Hours
| WORKING HOURS | |
|---|---|
| Monday | 08:30 – 16:00 |
| Tuesday | 08:30 – 16:00 |
| Wednesday | 08:30 – 16:00 |
| Thursday | 08:30 – 16:00 |
| Friday | 08:30 – 15:15 |
| Saturday | Closed |
| Sunday | Closed |
* Closed on Public Holidays
About Nelson Mandela Bay Metropolitan Municipality (NMA)
Description: The Nelson Mandela Bay Metropolitan Municipality is a Category A municipality, established on 5 December 2000. Nelson Mandela Bay was the first city in South Africa to establish a fully integrated democratic local authority and the only city in the world named after Nelson Mandela, who was born and spent his formative years in the Eastern Cape.Nelson Mandela Bay is a major seaport and automotive manufacturing centre located on the south-eastern coast of Africa. It is the economic powerhouse of the Eastern Cape Province and one of eight metropolitan areas in South Africa. Its boundaries are formed by Cassie Mountain View in the north, Cape Recife in the south, Sundays River Mouth in the east, and Van Stadens River Mouth in the west.The city is a holiday hot spot for both national and international tourists. The predominant languages spoken are English, Afrikaans and isiXhosa.ℹ️ Important Notice
This page provides informational guidance only for Nelson Mandela Bay Metropolitan Municipality (NMA).
For official confirmation of municipal services, leadership, and contact details,
always verify through the municipality’s official website:
www.nelsonmandelabay.gov.za.
Additional verified information is available at
www.gov.za.
Cities and Towns
Cities/Towns: Bethelsdorp, Bloemendal, Blue Horizon Bay, Clarendon Marine, Despatch, Gqeberha (Port Elizabeth), Kariega (Uitenhage), KwaNobuhle, Motherwell, Summerstrand, SwartkopsCities and Towns Served by Nelson Mandela Bay Metropolitan Municipality (NMA) Municipality
Bethelsdorp Municipality Bloemendal Municipality Blue Horizon Bay Municipality Clarendon Marine Municipality Despatch Municipality Gqeberha (Port Elizabeth) Municipality Kariega (Uitenhage) Municipality KwaNobuhle Municipality Motherwell Municipality Summerstrand Municipality Swartkops Municipality
This municipality provides services and support to the areas listed above.
For official municipal information, visit the
official municipality website.
Municipal Leadership
Mayor: Ms Babalwa Lobishe (ANC)
Deputy Mayor: Mr Gary Van Niekerk (ANC)
Speaker: Ms Eugene Johnson (ANC)
Chief Whip: Mr Wandisile Jikeka
Municipal Manager: Mr Ted Pillay
Chief Financial Officer: Mr Jackson Ngcelwane
Other Council:
Senior Management:
Communications Officers: Mr Kupido Baron (Media Manager)
Demographic Information
| 2022 | 2016 | 2011 | |
| Population | 1 190 496 | 1 263 051 | 1 152 115 |
| Age Structure | |||
| Population under 15 | 22.3% | 30.6% | 25.5% |
| Population 15 to 64 | 68.9% | 63.6% | 68.5% |
| Population over 65 | 8.8% | 5.9% | 6.0% |
| Dependency Ratio | |||
| Per 100 (15-64) | 45.2 | 57.3 | 46.0 |
| Sex Ratio | |||
| Males per 100 females | 89.8 | 96.0 | 92.3 |
| Population Growth | |||
| Per annum | 0.32% | 2.09% | n/a |
| Labour Market | |||
| Unemployment rate (official) | n/a | n/a | 36.6% |
| Youth unemployment rate (official) 15-34 | n/a | n/a | 47.3% |
| Education (aged 20 +) | |||
| No schooling | 2.5% | 2.6% | 3.0% |
| Matric | n/a | 34.9% | 30.5% |
| Higher education | 12.8% | 11.1% | 11.6% |
| Household Dynamics | |||
| Households | 307 931 | 368 520 | 324 279 |
| Average household size | 3.9 | 3.4 | 3.6 |
| Female headed households | n/a | 41.6% | 40.6% |
| Formal dwellings | 92.0% | 92.5% | 87.2% |
| Housing owned | n/a | 68.4% | 61.4% |
| Household Services | |||
| Flush toilet connected to sewerage | 93.5% | 90.5% | 89.4% |
| Weekly refuse removal | 88.8% | 84.8% | 82.9% |
| Piped water inside dwelling | 82.3% | 77.3% | 74.1% |
| Electricity for lighting | 96.5% | 95.4% | 90.5% |
Financial Information
Municipal Services
| 2022/23 | 2021/22 | 2020/21 | 2019/20 | 2018/19 | |
| Water | |||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 315 535 | 295 744 | 286 092 | 257 927 | 245 293 |
| Number of domestic households/delivery points | 305 476 | 285 685 | 275 781 | 248 245 | 235 226 |
| Inside the yard | 288 739 | 249 467 | 248 245 | 247 789 | 234 770 |
| Less than 200m from yard | 16 737 | 36 218 | 27 536 | 456 | 456 |
| More than 200m from yard | 0 | 0 | 0 | 0 | 0 |
| Domestic households with access to free basic service | 43 548 | 44 384 | 59 161 | 52 801 | 78 914 |
Electricity |
|||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 359 662 | 337 982 | 336 311 | 324 410 | 300 436 |
| Domestic households with access to free basic service | 33 818 | 35 876 | 45 778 | 45 224 | 63 706 |
Sewerage and Sanitation |
|||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 271 249 | 256 977 | 256 007 | 244 947 | 241 992 |
| Number of households using: | |||||
| Flush toilet - public sewerage | 255 049 | 240 785 | 239 563 | 223 857 | 222 111 |
| Flush toilet - septic tank | 0 | 0 | 0 | 3 681 | 3 681 |
| Ventilated pit latrine | 131 | 123 | 123 | 123 | 123 |
| Bucket system | 6 010 | 6 010 | 6 010 | 6 010 | 6 010 |
| Other | 0 | 0 | 0 | 1 594 | 0 |
| Domestic households with access to free basic service | 44 581 | 45 527 | 60 011 | 59 154 | 78 914 |
Solid Waste Services |
|||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 235 843 | 235 644 | 228 440 | 227 365 | 367 860 |
| Domestic households with access to free basic service | 41 238 | 41 187 | 51 827 | 49 846 | 67 363 |
Water
041 506 2258waterleaks@mandelametro.gov.za
Electricity
041 374 4434electricity@mandelametro.gov.za
Refuse and Waste
041 506 2018Roads
041 506 2428Service Delivery
0800 20 50 50
Municipality Map

Frequently Asked Questions
