Mnquma Local Municipality (EC122)

Municipality

Area: Area: 3 137km² | MDB Code: | MDB code: EC122

Physical Address

Cnr King & Mthatha Streets, Butterworth, 4960

Postal: PO Box 36, Butterworth, 4960

Contact Details

Phone: 047 050 1134/7

Accounts: 083 397 2966
nomvuzo.goniwe43@gmail.com/ngoniwe@mnquma.gov.za

Website: Visit Website

Facebook: Facebook Page

Electricity: 073 427 6703
lusindiso.boya@gmail.com/lboya@mnquma.gov.za

Refuse & Waste: 0716092901
nozuko.sityebi@gmail.com/nsityebi@gmail.com

Roads: n/a
mbusizanele@gmail.com/zmbusi@mnquma.gov.za

Service Delivery: n/a
smahlasela@mnquma.gov.za/silumko.mahlasela@gmail.c

Water: 071 215 8257
sisa.msiwa@outlook.com

🌐 Visit Municipality Website 📞 Call Municipality 📘 Facebook Page 🗺️ Get Directions 🗺️ View Full Map

Operating Hours

WORKING HOURS
Monday	08:30 – 16:00
Tuesday	08:30 – 16:00
Wednesday	08:30 – 16:00
Thursday	08:30 – 16:00
Friday	08:30 – 15:15
Saturday	Closed
Sunday	Closed

* Closed on Public Holidays

About Mnquma Local Municipality (EC122)

Description: The Mnquma Local Municipality is a Category B municipality located in the south-eastern part of the Eastern Cape Province. It falls under the jurisdiction of the Amathole District Municipality and comprises an amalgamation of the former Butterworth, Ngqamakhwe and Centane Transitional Regional Councils. The municipality shares borders with three other local municipalities, the Chris Hani District and the Indian Ocean. It is one of six municipalities in the Amathole District. Main Economic Sectors: Agriculture (1%), manufacturing (3%), electricity (2%), construction (4%), trade (32%), transport (5%), finance (13%), community services (40%). As contribution to GVA – Source IDP 2023-27

ℹ️ Important Notice

This page provides informational guidance only for Mnquma Local Municipality (EC122). For official confirmation of municipal services, leadership, and contact details, always verify through the municipality’s official website: www.mnquma.gov.za. Additional verified information is available at www.gov.za.

Cities and Towns

Cities/Towns: Butterworth, Kentani, Ngqamakhwe

Cities and Towns Served by Mnquma Local Municipality (EC122) Municipality

Butterworth Municipality Kentani Municipality Ngqamakhwe Municipality

This municipality provides services and support to the areas listed above. For official municipal information, visit the official municipality website.

Municipal Leadership

Mayor: Mrs Tunyiswa Manxila-Nkamisa (ANC)

Deputy Mayor: n/a

Speaker: Mrs Monica Qaba (ANC)

Chief Whip: Mrs Sithembiso Ncetezo

Municipal Manager: Mr Silumko Mahlasela

Chief Financial Officer: Mr Mzusekho Matomane

Other Council: ANC

Other Council:

Thobeka Bikitsha (Portfolio Head: Corporate Services)

Zola Layiti (Portfolio Head: Community Services)

Sisa Matutu (Portfolio Head: Strategic Management)

Luxolo Mgandela (Portfolio Head: Infrastructure Development)

Nomabhele Plaatjie (Portfolio Head: Local Economic Development)

Zodidi Sobekwa (Portfolio Head: Budget and Treasury)

Senior Management:

Mrs Sindiswa Benya (Director: Strategic Management)

Adv Siphiwo Clifford Caga (Legal Advisor)

Mr Mongi Dilika (Director: Local Economic Development and Planning)

Mr M Kibi (Director: Community Services)

Ms V Mviko (Director: Corporate Services)

Mr Bangikhaya Nohesi (Director: Infrastructural Development)

Communications Officers: Mr Loyiso Mpalantshane (Spokesperson)

Demographic Information

Age Structure
	2022	2016	2011
Population	232 993	246 813	245 629
Population under 15	29.9%	33.0%	34.2%
Population 15 to 64	59.3%	61.0%	56.9%
Population over 65	10.8%	5.9%	8.9%
Dependency Ratio
Per 100 (15-64)	68.7	63.8	75.8
Sex Ratio
Males per 100 females	91.6	89.7	87.9
Population Growth
Per annum	-0.51%	0.12%	n/a
Labour Market
Unemployment rate (official)	n/a	n/a	n/a
Youth unemployment rate (official) 15-34	n/a	n/a	n/a
Education (aged 20 +)
No schooling	7.6%	12.5%	11.0%
Matric	n/a	18.0%	13.3%
Higher education	8.6%	7.4%	8.1%
Household Dynamics
Households	65 221	63 514	67 962
Average household size	3.6	3.9	3.6
Female headed households	n/a	53.5%	54.5%
Formal dwellings	79.0%	52.7%	49.1%
Housing owned	n/a	75.6%	66.5%
Household Services
Flush toilet connected to sewerage	34.1%	14.2%	15.1%
Weekly refuse removal	32.3%	18.1%	16.0%
Piped water inside dwelling	33.3%	14.8%	12.6%
Electricity for lighting	94.9%	81.4%	61.4%

Financial Information

FINANCIAL PERFORMANCE
All values: R’000	2024/25	2023/24	2022/23	2021/22	2020/21
AUDIT OUTCOME	n/a	Clean audit	Clean audit	Clean audit	Financially unqualified
Property rates	81 340	67 923	62 311	68 892	60 384
Service charges	17 257	8 632	6 363	5 467	5 066
Investment revenue	18 642	21 213	14 921	7 019	4 024
Transfers recognised – operational	349 914	333 763	318 549	290 184	334 711
Other own revenue	51 279	41 924	37 225	40 614	34 053
Total Revenue (excluding capital transfers and contributions)	518 432	473 455	439 369	412 175	438 238
Employee costs	229 691	216 722	204 362	190 241	187 010
Remuneration of councillors	27 408	26 899	24 436	24 482	24 001
Depreciation and amortisation	242 143	303 024	186 209	109 667	122 816
Finance charges	1 933	1 894	1 717	1 487	1 081
Inventory consumed and bulk purchases	5 950	4 754	3 318	4 070	2 307
Transfers and subsidies	10 030	7 967	15 763	17 120	26 311
Other expenditure	191 577	208 120	158 465	121 904	108 255
Total Expenditure	708 732	769 379	594 270	468 970	471 781
Surplus/(Deficit)	(190 300)	(295 924)	(154 901)	(56 795)	(33 543)
Transfers and subsidies – capital (monetary allocations)	94 577	111 003	95 029	82 498	76 068
Transfers and subsidies – capital (in-kind)	–	–	–	–	26 042
Surplus/(Deficit) after capital transfers & contributions	(95 723)	(184 922)	(59 872)	25 703	68 567
Share of surplus/(deficit) of associate	–	–	–	–	–
Surplus/(Deficit) for the year	(95 723)	(184 922)	(59 872)	25 703	68 567
CAPITAL EXPENDITURE & FUNDS SOURCES
Capital expenditure	222 279	305 405	159 885	203 072	123 369
Transfers recognised – capital	80 652	192 455	106 539	(5 009)	88 099
Borrowing	–	–	–	–	–
Internally generated funds	141 627	112 621	54 560	53 374	31 328
Total sources of capital funds	222 279	305 077	161 099	48 364	119 427
FINANCIAL POSITION
Total current assets	194 620	234 660	235 085	213 891	181 609
Total non current assets	1 648 095	1 735 317	1 958 231	917 379	911 997
Total current liabilities	61 671	68 424	63 549	59 679	77 191
Total non current liabilities	(986)	411	2 127	38	–
Community wealth/Equity	1 877 752	2 086 063	2 187 513	1 045 850	947 847
CASH FLOWS
Net cash from (used) operating	(319 595)	3 642 572	(401 437)	2 553 882	466 418
Net cash from (used) investing	1 223	(23 367)	(127 339)	(29 593)	(109 533)
Net cash from (used) financing	–	–	–	–	–
Cash/cash equivalents at the year end	(131 256)	3 813 445	(368 341)	2 651 978	407 167
UNAUTHORISED, IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE
Unauthorised expenditure	n/a	–	–	–	–
Irregular expenditure	n/a	649	–	–	1 451
Fruitless & wasteful expenditure	n/a	–	–	–	3
SOURCE	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2024	Audited Outcome A1 2023

Municipal Services

Water
	2022/23	2021/22	2020/21	2019/20	2018/19
Does the municipality provide?	No	No	No	No	No
Number of households and non-domestic customers to which provided	0	0	0	0	0
Number of domestic households/delivery points	0	0	0	0	0
Inside the yard	0	0	0	0	0
Less than 200m from yard	0	0	0	0	0
More than 200m from yard	0	0	0	0	0
Domestic households with access to free basic service	0	0	0	0	0
Electricity
Does the municipality provide?	No	No	No	No	No
Number of households and non-domestic customers to which provided	53 204	53 204	52 751	52 751	52 751
Domestic households with access to free basic service	10 528	8 200	5 500	5 500	10 357
Sewerage and Sanitation
Does the municipality provide?	No	No	No	No	No
Number of households and non-domestic customers to which provided	0	0	0	0	0
Number of households using:
Flush toilet – public sewerage	0	0	0	0	0
Flush toilet – septic tank	0	0	0	0	0
Ventilated pit latrine	0	0	0	0	0
Bucket system	0	0	0	0	0
Other	0	0	0	0	0
Domestic households with access to free basic service	0	0	0	0	0
Solid Waste Services
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	9 476	9 476	9 476	9 476	9 476
Domestic households with access to free basic service	140	235	235	235	235

Water

071 215 8257
sisa.msiwa@outlook.com

Electricity

073 427 6703
lusindiso.boya@gmail.com/lboya@mnquma.gov.za

Refuse and Waste

0716092901
nozuko.sityebi@gmail.com/nsityebi@gmail.com

Roads

n/a
mbusizanele@gmail.com/zmbusi@mnquma.gov.za

Service Delivery

n/a
smahlasela@mnquma.gov.za/silumko.mahlasela@gmail.c

Municipality Map

Frequently Asked Questions

Tshepo Shekeshe

I visited the Licensing Department today at 13:30 to renew my licence disc and was turned away by Security, who claimed the office was already closed due to long queues. Being turned away at 13:30 is completely unacceptable and absurd, especially for a public service office meant to serve the community. There was no clear communication, no proper queue management, and no consideration for members of the public who make time during working hours to be assisted. This reflects very poor service delivery and a lack of accountability.

Pleasantly surprised at how efficient the process today was compared to what I remember it being. I was in and out in just about an hour. Arrived at 07:20, walked out by 08:20. I had all my required documents, copies andforms filled out before hand. The staff were friendly.

Given Savage

Poor service

Don M

Arrived an hour early for my booked time slot. Waited and hour past that to be assisted. If you are renewing your driver's license and you don't have your eye test done beforehand, you will sit and wait for everyone who has an eye test to be assisted first, no matter what time anyone booked. Come with an eye test. One lady asked if it would be better to leave and go get an eye test and then come back, the man said yes. When I asked the man if we would have to wait for those with tests to be finished before being assisted he got VERY defensive and refused to answer. Apparently the request for communication is offensive to this poor little man's ego. But miraculously then those of us without the test were finally assisted. I am actively sitting and watching this same man berate a poor woman for something, beyond rude and actually completely unacceptable, even aggressively opening and slamming the door. He's on a power trip. The lady who ended up assisting me was good. But all in all, terrible.

Mamta Mithal

Had an 08:40 confirmed appointment to renew my drivers license. Was advised by the licensing office to get there an hour early. Got there at 07:30. Waited in line for 1 hour and 10 minutes, got to the eye testing machine at 08:40 on the dot and was back in my car by 09:10. Seriously not as bad as I was expecting it to be. Special kudos goes out to Tshepo Dipholo who took my test and photo and got me to the cashier quick sticks while fillowing strict and thorough sanitising protocols for all the equipment I touched. Also such a courteous and friendly guy. I'm shocked to be giving such a high rating but it really wasn't too bad. They could do better with sign posting, communication and queue management inside the building but all things considered, this wasn't a bad experience at all. Go there like you're on a mission, be tough, don't get pushed around, speak up (respectfully) and you'll get done quick.

nonthuthuko locardia mahaole

Must give credit where its due. While the place needs obvious maintenance. The process was seamless, I got there way before my appointment time and had 7 or more people in front of me, yet I was out in less than an hour. Well done to the guys, all were super happy to help even though it was the afternoon around lunch time.

Tumi M

I am only rating this because I couldn’t select 0. Randburg License Department what is the purpose of booking a slot if I will end up waiting in the queue for hours on end? It is things like this that make public service offices and departments a drag for most South Africans. You guys need to do better especially with the service. Other branches thrive on giving their patrons good service. Really a wasted opportunity especially given that our lives don’t revolve around your incompetency.