Mangaung Metropolitan Municipality (MAN)

Municipality

Area: Area: 9 886km² | MDB Code: | MDB code: MAN

Physical Address

Bram Fischer Building, Nelson Mandela Drive & Markgraaff Street, Bloemfontein

Postal: PO Box 3704, Bloemfontein, 9300

Contact Details

Phone: 0800 111 300

Accounts: 0800 111 300
ebilling@mangaung.co.za

Website: Visit Website

Facebook: Facebook Page

Electricity: 051 409 2465/2300
Karin.kirsdorp@centlec.co.za

Refuse & Waste: 051 410 6761
sello.more@mangaung.co.za

Roads: 0800 111 300
mlondolozi.ndlovu@mangaung.co.za

Service Delivery: 0800 111 300

Water: 0800 111 300
mlondolozi.ndlovu@mangaung.co.za

🌐 Visit Municipality Website 📞 Call Municipality 📘 Facebook Page 🗺️ Get Directions 🗺️ View Full Map

Operating Hours

WORKING HOURS
Monday	08:30 – 16:00
Tuesday	08:30 – 16:00
Wednesday	08:30 – 16:00
Thursday	08:30 – 16:00
Friday	08:30 – 15:15
Saturday	Closed
Sunday	Closed

* Closed on Public Holidays

About Mangaung Metropolitan Municipality (MAN)

Description: The Mangaung Metropolitan Municipality is a Category A municipality. It is situated in the Free State Province, in the central interior of South Africa. The Free State is bordered by the Gauteng, Eastern Cape, Northern Cape, KwaZulu-Natal and North West Provinces, as well as by the neighbouring country of Lesotho. Mangaung, meaning ‘Place of the Cheetahs’, accentuates the vibrant, dynamic and energetic character of the tourism industry in the ‘At the Heart of it All’. The economy is strongly driven by the government sector, which has seen the fastest growth in the last five years as a result of increased government programmes in livelihoods improvement interventions. The finance sector is the second-fastest growing sector due to very active estate and construction activities. Small businesses have a major role to play in the South African, and especially the Mangaung, economy in terms of employment creation, income generation and output growth. It is estimated that more than 12 million people in South Africa are actively involved in the SMME sector, which accounts for approximately 60% of all employment in the economy and 40% of output. In an area such as Mangaung, with its relatively high levels of unemployment and poverty, it can be expected that the SMME sector plays an even more important role in job creation and poverty alleviation. The informal economy makes an important contribution to the economic and social life of Mangaung. Due to the decline in formal employment and consequent increase in unemployment, many people seek alternative means of earning an income. Main Economic Sectors: Community services, trade, finance, agriculture, transport, construction, hospitality and Tourism – Source IDP 2022/23

ℹ️ Important Notice

This page provides informational guidance only for Mangaung Metropolitan Municipality (MAN). For official confirmation of municipal services, leadership, and contact details, always verify through the municipality’s official website: www.mangaung.co.za. Additional verified information is available at www.gov.za.

Cities and Towns

Cities/Towns: Bloemfontein, Botshabelo, Dewetsdorp, Mangaung, Soutpan, Thaba Nchu, Van Stadensrus, Wepener

Cities and Towns Served by Mangaung Metropolitan Municipality (MAN) Municipality

Bloemfontein Municipality Botshabelo Municipality Dewetsdorp Municipality Mangaung Municipality Soutpan Municipality Thaba Nchu Municipality Van Stadensrus Municipality Wepener Municipality

This municipality provides services and support to the areas listed above. For official municipal information, visit the official municipality website.

Municipal Leadership

Mayor: ANC

Deputy Mayor: Ms Lulama Titi-Odili (ANC)

Speaker: Mr Bongani Mathae (ANC)

Chief Whip: Mr Vumile Nikelo

Municipal Manager: Mr Sello More

Chief Financial Officer: Ms Zuziwe Lydia Thekiso

Other Council: ANC

Chief Whip:

Mr Vumile Nikelo

Senior Management:

Chief Financial Officer:

Ms Zuziwe Lydia Thekiso

Communications Officers: Mr Qondile Khedama (General Manager: Communication)

Demographic Information

Age Structure
	2022	2016	2011
Population	811 431	787 803	775 184
Population under 15	25.1%	29.7%	27.1%
Population 15 to 64	68.2%	65.0%	67.6%
Population over 65	6.7%	5.3%	5.4%
Dependency Ratio
Per 100 (15-64)	46.7	54.0	48.0
Sex Ratio
Males per 100 females	90.6	94.2	93.9
Population Growth
Per annum	0.44%	0.37%	n/a
Labour Market
Unemployment rate (official)	n/a	n/a	n/a
Youth unemployment rate (official) 15-34	n/a	n/a	n/a
Education (aged 20 +)
No schooling	3.0%	5.2%	4.5%
Matric	n/a	32.8%	29.1%
Higher education	13.3%	13.3%	13.5%
Household Dynamics
Households	229 426	265 561	240 700
Average household size	3.5	3.0	3.2
Female headed households	n/a	41.4%	41.0%
Formal dwellings	90.1%	87.1%	83.8%
Housing owned	n/a	70.1%	62.3%
Household Services
Flush toilet connected to sewerage	71.0%	66.7%	63.5%
Weekly refuse removal	59.1%	78.9%	77.8%
Piped water inside dwelling	47.3%	38.2%	45.5%
Electricity for lighting	95.5%	95.5%	91.4%

Financial Information

FINANCIAL PERFORMANCE
All values: R’000	2024/25	2023/24	2022/23	2021/22	2020/21
AUDIT OUTCOME	n/a	Qualified audit	Qualified audit	Qualified audit	Financially unqualified
Property rates	1 792 355	1 448 159	1 508 845	1 387 795	1 190 391
Service charges	5 984 739	5 256 285	4 784 065	4 486 855	4 108 928
Investment revenue	99 118	79 386	62 163	18 214	18 891
Transfers recognised – operational	1 280 233	1 235 678	986 537	877 604	1 235 834
Other own revenue	1 544 272	1 435 725	1 044 089	934 530	362 757
Total Revenue (excluding capital transfers and contributions)	10 700 717	9 455 233	8 385 699	7 704 998	6 916 801
Employee costs	2 664 557	2 461 979	2 223 632	2 244 582	2 263 827
Remuneration of councillors	77 818	74 552	69 434	67 895	65 531
Depreciation and amortisation	891 827	853 274	885 335	906 729	915 748
Finance charges	(87 290)	141 329	178 458	115 415	104 164
Inventory consumed and bulk purchases	4 097 374	4 077 593	3 132 443	2 811 880	2 743 744
Transfers and subsidies	–	4 992	–	7 244	9 431
Other expenditure	4 210 383	3 173 876	2 899 752	3 428 153	1 874 557
Total Expenditure	11 854 668	10 787 595	9 389 054	9 581 898	7 977 002
Surplus/(Deficit)	(1 153 951)	(1 332 362)	(1 003 355)	(1 876 900)	(1 060 201)
Transfers and subsidies – capital (monetary allocations)	671 391	606 718	825 524	915 188	841 148
Transfers and subsidies – capital (in-kind)	–	–	–	–	–
Surplus/(Deficit) after capital transfers & contributions	(482 560)	(725 643)	(177 831)	(961 713)	(219 053)
Share of surplus/(deficit) of associate	–	–	–	209 529	193 808
Surplus/(Deficit) for the year	(482 560)	(725 643)	(177 831)	(752 184)	(25 245)
CAPITAL EXPENDITURE & FUNDS SOURCES
Capital expenditure	761 497	574 971	695 210	853 607	826 814
Transfers recognised – capital	545 325	480 038	572 820	667 471	610 988
Borrowing	–	–	12 220	37 225	74 964
Internally generated funds	216 173	94 933	110 170	148 911	140 862
Total sources of capital funds	761 497	574 971	695 210	853 607	826 814
FINANCIAL POSITION
Total current assets	8 577 317	8 168 237	8 529 283	9 137 798	8 196 070
Total non current assets	21 180 123	21 864 501	21 749 145	22 394 896	22 689 367
Total current liabilities	10 959 317	10 969 782	10 748 178	11 149 122	9 562 642
Total non current liabilities	2 590 931	2 606 627	2 480 988	2 602 082	2 740 820
Community wealth/Equity	16 207 192	16 835 696	17 191 119	17 781 489	18 581 976
CASH FLOWS
Net cash from (used) operating	10 679 802	7 434 356	4 685 921	4 316 113	1 692 616
Net cash from (used) investing	(743 431)	(525 894)	(691 950)	(853 605)	(482 650)
Net cash from (used) financing	(230 997)	(164 607)	(206 337)	(63 259)	–
Cash/cash equivalents at the year end	9 535 196	7 454 999	4 528 168	3 860 644	1 637 591
UNAUTHORISED, IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE
Unauthorised expenditure	n/a	1 343 142	1 195 215	5 257 879	570 025
Irregular expenditure	n/a	277 156	198 151	185 428	190 845
Fruitless & wasteful expenditure	n/a	122 520	140 688	185 299	19 695
SOURCE	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2024	Audited Outcome A1 2023

Municipal Services

Water
	2022/23	2021/22	2020/21	2019/20	2018/19
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	289 580	289 094	289 094	269 113	268 022
Number of domestic households/delivery points	285 881	285 395	285 395	265 414	264 323
Inside the yard	273 980	273 980	273 980	247 859	241 954
Less than 200m from yard	11 901	11 415	11 415	17 555	22 369
More than 200m from yard	0	0	0	0	0
Domestic households with access to free basic service	66 812	50 217	62 911	51 966	32 105
Electricity
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	259 427	259 427	258 984	255 677	255 596
Domestic households with access to free basic service	66 812	50 217	62 911	51 966	32 105
Sewerage and Sanitation
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	288 364	274 494	274 494	203 461	203 461
Number of households using:
Flush toilet – public sewerage	259 275	240 201	240 201	150 974	150 974
Flush toilet – septic tank	0	0	0	0	0
Ventilated pit latrine	24 160	29 194	29 194	47 116	47 116
Bucket system	1 230	1 400	1 400	1 400	1 400
Other	0	0	0	272	272
Domestic households with access to free basic service	66 812	50 217	62 911	51 966	32 105
Solid Waste Services
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	250 737	250 737	250 737	249 735	249 735
Domestic households with access to free basic service	66 812	50 217	62 911	51 966	32 105

Water

0800 111 300
mlondolozi.ndlovu@mangaung.co.za

Electricity

051 409 2465/2300
Karin.kirsdorp@centlec.co.za

Refuse and Waste

051 410 6761
sello.more@mangaung.co.za

Roads

0800 111 300
mlondolozi.ndlovu@mangaung.co.za

Service Delivery

0800 111 300

Municipality Map

Mangaung Metropolitan Municipality (MAN) map

Frequently Asked Questions

Tshepo Shekeshe

I visited the Licensing Department today at 13:30 to renew my licence disc and was turned away by Security, who claimed the office was already closed due to long queues. Being turned away at 13:30 is completely unacceptable and absurd, especially for a public service office meant to serve the community. There was no clear communication, no proper queue management, and no consideration for members of the public who make time during working hours to be assisted. This reflects very poor service delivery and a lack of accountability.

Pleasantly surprised at how efficient the process today was compared to what I remember it being. I was in and out in just about an hour. Arrived at 07:20, walked out by 08:20. I had all my required documents, copies andforms filled out before hand. The staff were friendly.

Given Savage

Poor service

Don M

Arrived an hour early for my booked time slot. Waited and hour past that to be assisted. If you are renewing your driver's license and you don't have your eye test done beforehand, you will sit and wait for everyone who has an eye test to be assisted first, no matter what time anyone booked. Come with an eye test. One lady asked if it would be better to leave and go get an eye test and then come back, the man said yes. When I asked the man if we would have to wait for those with tests to be finished before being assisted he got VERY defensive and refused to answer. Apparently the request for communication is offensive to this poor little man's ego. But miraculously then those of us without the test were finally assisted. I am actively sitting and watching this same man berate a poor woman for something, beyond rude and actually completely unacceptable, even aggressively opening and slamming the door. He's on a power trip. The lady who ended up assisting me was good. But all in all, terrible.

Mamta Mithal

Had an 08:40 confirmed appointment to renew my drivers license. Was advised by the licensing office to get there an hour early. Got there at 07:30. Waited in line for 1 hour and 10 minutes, got to the eye testing machine at 08:40 on the dot and was back in my car by 09:10. Seriously not as bad as I was expecting it to be. Special kudos goes out to Tshepo Dipholo who took my test and photo and got me to the cashier quick sticks while fillowing strict and thorough sanitising protocols for all the equipment I touched. Also such a courteous and friendly guy. I'm shocked to be giving such a high rating but it really wasn't too bad. They could do better with sign posting, communication and queue management inside the building but all things considered, this wasn't a bad experience at all. Go there like you're on a mission, be tough, don't get pushed around, speak up (respectfully) and you'll get done quick.

nonthuthuko locardia mahaole

Must give credit where its due. While the place needs obvious maintenance. The process was seamless, I got there way before my appointment time and had 7 or more people in front of me, yet I was out in less than an hour. Well done to the guys, all were super happy to help even though it was the afternoon around lunch time.

Tumi M

I am only rating this because I couldn’t select 0. Randburg License Department what is the purpose of booking a slot if I will end up waiting in the queue for hours on end? It is things like this that make public service offices and departments a drag for most South Africans. You guys need to do better especially with the service. Other branches thrive on giving their patrons good service. Really a wasted opportunity especially given that our lives don’t revolve around your incompetency.