Search

eThekwini Metropolitan Municipality (ETH)

Municipality
Area: Area: 2 556km² | MDB Code: | MDB code: ETH

Physical Address

City Hall, 263 Dr Pixley Ka Seme Street, Durban, 4000

Postal: PO Box 1014, Durban, 4000

Contact Details

Phone: 031 311 1111

Accounts: 031 324 5000
Revline@durban.gov.za

Website: Visit Website

Facebook: Facebook Page

Electricity: Faults 0801 313 111
Cable theft 031 311 9611

Refuse & Waste: 031 311 8824

Roads: 080 1313 013

Service Delivery: 0800 331 011
Sizakala@durban.gov.za

Water: 080 13 13 013
073 148 3477 (Whatsapp)

Operating Hours

WORKING HOURS
Monday 08:30 – 16:00
Tuesday 08:30 – 16:00
Wednesday 08:30 – 16:00
Thursday 08:30 – 16:00
Friday 08:30 – 15:15
Saturday Closed
Sunday Closed

* Closed on Public Holidays

About eThekwini Metropolitan Municipality (ETH)

Description: The eThekwini Metropolitan Municipality is a Category A municipality found in the South African province of KwaZulu-Natal. eThekwini is the largest city in this province and the third-largest city in the country. Its land area is comparatively larger than that of other South African cities and is topographically hilly, with many gorges and ravines and almost no true coastal plain. It is a sophisticated, cosmopolitan city and is known as the home of Africa’s best-managed, busiest port. The world-class International Convention Centre in Durban has hosted a historic line-up of events, including conferences on a global scale. Durban has a turbulent history dating from ivory hunters in the 1820s and their conflict with the local Zulu monarchs. The province has the largest number of battlefields. It is also a major centre of tourism because of the City’s warm, subtropical climate and extensive beaches. Durban Tourism is the leading domestic destination in South Africa. The estimated visitor number for the financial year 2010/11 is 9,95 million. The value of the domestic tourism economic impact on the region’s GDP is estimated to be 8% per annum. The hospitality industry consists of many fine hotels, nightspots, shopping malls, ethnic attractions, traditional villages, craft markets, sparkling dams, and big-game parks. Main Economic Sectors: Mining, manufacturing, trade, government services, agriculture – Source IDP 2024/25

ℹ️ Important Notice

This page provides informational guidance only for eThekwini Metropolitan Municipality (ETH). For official confirmation of municipal services, leadership, and contact details, always verify through the municipality’s official website: www.durban.gov.za. Additional verified information is available at www.gov.za.

Cities and Towns

Cities/Towns: Amalanga, Amanzimtoti, Amaotana, Berea, Blackburn, Bluff, Cato Ridge, Cele/Vumengazi, Chatsworth, Cibane, Clermont, Clifton Canyon, Craigieburn, Dassenhoek, Desainager, Durban, Durban International Airport, Durban North, Durban South, Emalangeni, Embo/Nksa Isimahla, Emona, Ethekwini, Everton, Ezembeni, Folweni, Gcumisa, Genazzano, Gillitts, Glenashley, Golokodo-Ensimbini, Hambanathi, Hammarsdale, Hillcrest, Ilanga, Ilfracombe, Illovo North, Illovo South, Inanda, Inchanga, Iqadi, Isipingo, Isipingo Beach, Kingsburgh, Klaarwater, Kloof, KwaDabeka, KwaMashu, KwaNdengezi, La Mercy, Lotus Park, Luganda, Luthuli/Umnini Trust, Magabeni, Malagazi, Mangangeni/Vumazonke, Maphephetha, Mariannhill, Mawotana, Mawothi, Molweni, Mount Edgecombe, Mount Moreland, Mpolo, Mpumalanga, New Germany, Newlands East, Newlands West, Ngcolosi, Ngqungqulu, Ntuzuma, Oceans, Outer West Durban, Phoenix, Pinetown, Prospecton, Qadi, Qiniselani Manyuswa, Queensburgh, Redcliffe, Roseneath, Sapref, Shallcross, Sobonakhona, Thoyana, Tongaat, Tongaat Beach, Tshelimnyama, UmgogintwiniUmbumbulu, Umdloti, Umgababa, Umhlanga, Umkomaas, Umlazi, Verulam, Waterfall, Westbrook, Westville, Ximba

Cities and Towns Served by eThekwini Metropolitan Municipality (ETH) Municipality

Amalanga Municipality Amanzimtoti Municipality Amaotana Municipality Berea Municipality Blackburn Municipality Bluff Municipality Cato Ridge Municipality Cele/Vumengazi Municipality Chatsworth Municipality Cibane Municipality Clermont Municipality Clifton Canyon Municipality Craigieburn Municipality Dassenhoek Municipality Desainager Municipality Durban Municipality Durban International Airport Municipality Durban North Municipality Durban South Municipality Emalangeni Municipality Embo/Nksa Isimahla Municipality Emona Municipality Ethekwini Municipality Everton Municipality Ezembeni Municipality Folweni Municipality Gcumisa Municipality Genazzano Municipality Gillitts Municipality Glenashley Municipality Golokodo-Ensimbini Municipality Hambanathi Municipality Hammarsdale Municipality Hillcrest Municipality Ilanga Municipality Ilfracombe Municipality Illovo North Municipality Illovo South Municipality Inanda Municipality Inchanga Municipality Iqadi Municipality Isipingo Municipality Isipingo Beach Municipality Kingsburgh Municipality Klaarwater Municipality Kloof Municipality KwaDabeka Municipality KwaMashu Municipality KwaNdengezi Municipality La Mercy Municipality Lotus Park Municipality Luganda Municipality Luthuli/Umnini Trust Municipality Magabeni Municipality Malagazi Municipality Mangangeni/Vumazonke Municipality Maphephetha Municipality Mariannhill Municipality Mawotana Municipality Mawothi Municipality Molweni Municipality Mount Edgecombe Municipality Mount Moreland Municipality Mpolo Municipality Mpumalanga Municipality New Germany Municipality Newlands East Municipality Newlands West Municipality Ngcolosi Municipality Ngqungqulu Municipality Ntuzuma Municipality Oceans Municipality Outer West Durban Municipality Phoenix Municipality Pinetown Municipality Prospecton Municipality Qadi Municipality Qiniselani Manyuswa Municipality Queensburgh Municipality Redcliffe Municipality Roseneath Municipality Sapref Municipality Shallcross Municipality Sobonakhona Municipality Thoyana Municipality Tongaat Municipality Tongaat Beach Municipality Tshelimnyama Municipality UmgogintwiniUmbumbulu Municipality Umdloti Municipality Umgababa Municipality Umhlanga Municipality Umkomaas Municipality Umlazi Municipality Verulam Municipality Waterfall Municipality Westbrook Municipality Westville Municipality Ximba Municipality

This municipality provides services and support to the areas listed above. For official municipal information, visit the official municipality website.

Municipal Leadership

Mayor: Mr Cyril Xaba (ANC)

Deputy Mayor: Ms Zandile Myeni (Chairperson: Security and Emergency Services Committee)(ANC)

Speaker: Mr Thabani Nyawose (ANC)

Chief Whip: Ms Patience Sishange

Municipal Manager: Mr Musa Mbhele (Acting)

Chief Financial Officer: Dr Sandile Mnguni

Other Council: ANC/EFF Coalition

Other Council:
Mr Andre Beetge (Exco)
Ms Yogiswarie Govender (Exco)
Mr Nkosenhle Mandlala (Chairperson: Governance Committee)
Mr Thabani Mthethwa (Exco)
Mr Bhekithemba Otto Mvubu (Chairperson: Human Settlements, Engineering and Transport Committee)
Mr Mduduzi Nkosi (Chairperson: Trading Services Committee)
Mr Braveman Thembubuhle Ntuli (Chairperson: ECOD Committee)
Ms Zamazulu Sokhabase (Chairperson: Community Services Committee)

Senior Management:

Senior Management:
Mr Sipho Cele (Governance and International Relations)
Dr Musa Gumede (Deputy City Manager: Community and Emergency Services)
Ms Mapule Hadebe (Chief Audit Executive)
Mr Sibusiso Makhanya (Trading Services)
Ms Kim Makhathini (Corporate and Human Resources)
Mr George Mohlakoana (Acting: Chief Operations Officer)

Communications Officers: Mr Mandla Nsele (Acting)

Demographic Information

  202220162011
Population 4 239 9013 702 2313 476 686
Age Structure
Population under 15 21.0%29.5%25.3%
Population 15 to 64 72.2%64.8%69.9%
Population over 65 6.8%5.7%4.8%
Dependency Ratio
Per 100 (15-64) 38.454.443.0
Sex Ratio
Males per 100 females 95.696.295.5
Population Growth
Per annum 1.93%1.43%n/a
Labour Market
Unemployment rate (official) n/an/an/a
Youth unemployment rate (official) 15-34 n/an/an/a
Education (aged 20 +)
No schooling 4.4%4.7%4.3%
Matric n/a43.1%36.9%
Higher education 12.9%10.9%12.0%
Household Dynamics
Households 1 122 7381 125 767963 011
Average household size 3.83.33.6
Female headed households n/a42.1%40.1%
Formal dwellings 89.2%81.5%78.8%
Housing owned n/a74.0%54.6%
Household Services
Flush toilet connected to sewerage 80.4%69.3%67.8%
Weekly refuse removal 80.7%78.1%85.6%
Piped water inside dwelling 69.8%60.8%59.8%
Electricity for lighting 98.5%95.7%89.9%

Financial Information

All values: R’0002024/252023/242022/232021/222020/21
AUDIT OUTCOME n/aFinancially unqualifiedFinancially unqualifiedFinancially unqualifiedFinancially unqualified
FINANCIAL PERFORMANCE
Property rates13 518 81412 859 36411 941 5519 842 7399 412 383
Service charges29 336 19427 439 19023 781 36122 525 36821 033 593
Investment revenue595 763886 901573 053258 803235 472
Transfers recognised – operational5 620 4575 706 9995 046 8794 250 1807 398 604
Other own revenue9 381 0668 650 7147 515 0116 006 1581 375 384
Total Revenue (excluding capital transfers and contributions)58 452 29355 543 16748 857 85442 883 24939 455 435
Employee costs14 137 91813 395 29912 427 94212 328 32812 625 521
Remuneration of councillors149 291142 140140 630133 912127 770
Depreciation and amortisation3 279 3342 842 6852 837 9562 780 1352 698 058
Finance charges1 079 4251 038 211959 709904 113848 347
Inventory consumed and bulk purchases21 107 05118 525 99116 245 02914 659 48513 600 794
Transfers and subsidies485 978575 560682 723509 784525 181
Other expenditure20 939 74119 325 82514 088 54213 063 29410 839 284
Total Expenditure61 178 73955 845 71047 382 53244 379 05141 264 955
Surplus/(Deficit)(2 726 446)(302 543)1 475 322(1 495 802)(1 809 520)
Transfers and subsidies – capital (monetary allocations)2 734 5903 763 5733 160 8763 389 8572 813 519
Transfers and subsidies – capital (in-kind)9 562137 24138 1263 232853
Surplus/(Deficit) after capital transfers & contributions17 7073 598 2714 674 3241 897 2861 004 852
Share of surplus/(deficit) of associate–––153 238144 529
Surplus/(Deficit) for the year17 7073 598 2714 674 3242 050 5241 149 381
CAPITAL EXPENDITURE & FUNDS SOURCES
Capital expenditure149 159 04197 435 5214 272 8092 960 4363 878 719
Transfers recognised – capital55 490 71130 997 8072 771 6832 235 5412 249 845
Borrowing14 248 6739 510 0361 114 400952 908688 863
Internally generated funds78 943 20456 589 921351 644(228 107)941 430
Total sources of capital funds148 682 58897 097 7634 237 7282 960 3423 880 138
FINANCIAL POSITION
Total current assets22 414 60923 959 4568 597 205560 0631 639 788
Total non current assets66 526 94562 630 159(1 957 248)578 1341 234 869
Total current liabilities20 995 19519 814 3261 830 087172 511902 654
Total non current liabilities15 428 60414 625 7451 418 800(71 601)1 454 462
Community wealth/Equity52 517 75452 149 5443 391 0701 037 287517 541
CASH FLOWS
Net cash from (used) operating26 439 99417 597 6038 060 96195 201–
Net cash from (used) investing(1 560 698)(1 334 246)3 830 403(219 690)55 740
Net cash from (used) financing–––––
Cash/cash equivalents at the year end24 879 29616 263 35711 891 364(124 489)55 740
UNAUTHORISED, IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE
Unauthorised expendituren/a––––
Irregular expendituren/a1 612 0152 408 8771 497 679770 324
Fruitless & wasteful expendituren/a6 72357948 3169 573
SOURCEAudited Outcome
A1 2026 Q1		Audited Outcome
A1 2026 Q1		Audited Outcome
A1 2026 Q1		Audited Outcome
A1 2024		Audited Outcome
A1 2023

Municipal Services

  2022/232021/222020/212019/202018/19
Water
Does the municipality provide? YesYesYesYesYes
Number of households and non-domestic customers to which provided 1 240 8071 231 111930 839925 788920 363
Number of domestic households/delivery points 1 215 7991 207 536909 383905 402899 976
Inside the yard 679 873671 077664 601660 620655 894
Less than 200m from yard 301 342249 532244 782244 782244 082
More than 200m from yard 234 584286 927000
Domestic households with access to free basic service 599 478594 986586 227584 435579 127

Electricity
Does the municipality provide? YesYesYesYesYes
Number of households and non-domestic customers to which provided 792 514792 486786 439781 960764 499
Domestic households with access to free basic service 230 000103 719103 719216 529191 033

Sewerage and Sanitation
Does the municipality provide? YesYesYesYesYes
Number of households and non-domestic customers to which provided 901 433886 042873 463870 087866 873
Number of households using:
Flush toilet – public sewerage 486 139483 786480 001479 944478 649
Flush toilet – septic tank 107 525107 525107 525107 525107 525
Ventilated pit latrine 35 00035 00035 00035 00035 000
Bucket system 00000
Other 247 761236 156230 551227 232225 313
Domestic households with access to free basic service 446 400446 400445 667442 291439 077

Solid Waste Services
Does the municipality provide? YesYesYesYesYes
Number of households and non-domestic customers to which provided 1 234 2821 189 5401 189 5401 189 5401 131 000
Domestic households with access to free basic service 316 117123 342123 342602 939602 939

Water

080 13 13 013
073 148 3477 (Whatsapp)

Electricity

Faults 0801 313 111
Cable theft 031 311 9611

Refuse and Waste

031 311 8824

Roads

080 1313 013

Service Delivery

0800 331 011
Sizakala@durban.gov.za

Municipality Map

eThekwini Metropolitan Municipality (ETH) map

Frequently Asked Questions

Testimonials

Customer Reviews