City of uMhlathuze Local Municipality (KZN282)
Physical Address
5 Mark Strasse, Central Business District, Richards Bay
Postal: Private Bag X1004, Richards Bay, 3900
Contact Details
Phone: 035 907 5000 / 0800 222 827
Accounts: 035 907 5960/5286/5497
creg@umhlathuze.gov.za
Website: Visit Website
Facebook: Facebook Page
Electricity: 035 907 5385/035 907 5371
creg@umhlathuze.gov.za
Refuse & Waste: 035 907 5679/035 907 5789
creg@umhlathuze.gov.za
Roads: 035 907 5208/035 907 5869
creg@umhlathuze.gov.za
Service Delivery: 035 907 5000/0800 222 827
creg@umhlathuze.gov.za
Water: 035 907 5454/035 907 5865
creg@umhlathuze.gov.za
Operating Hours
| WORKING HOURS | |
|---|---|
| Monday | 08:30 – 16:00 |
| Tuesday | 08:30 – 16:00 |
| Wednesday | 08:30 – 16:00 |
| Thursday | 08:30 – 16:00 |
| Friday | 08:30 – 15:15 |
| Saturday | Closed |
| Sunday | Closed |
* Closed on Public Holidays
About City of uMhlathuze Local Municipality (KZN282)
Description: The City of uMhlathuze Local Municipality is a Category B municipality situated within the King Cetshwayo District on the north-east coast of KwaZulu-Natal. It is the largest among the five municipalities that make up the district. It is comprised of 34 wards, having the largest number of wards in the district, and is the third economic hub in the province after eThekwini and Msunduzi Municipalities respectively. The City of uMhlathuze is the best secondary city in KwaZulu-Natal and seventh in the country. It boasts the deepest water port, in Richards Bay, and is home to the Richards Bay Industrial Development Zone (RBIDZ), which drives the inwards investment of the City through foreign direct investments. It is the fastest-growing municipality in KwaZulu-Natal and has been touted as the best performing municipality in the province, with a good governance record of four consecutive Clean Audits. The City of uMhlathuze is a strategically placed, aspirant metropol due to its rapid economic growth and ability to generate sustainable revenue. Richards Bay is considered to be the industrial and tourism hub, eMpangeni the commercial hub, eSikhaleni the largest suburb, and Ntambanana is the home of safari tourism as it hosts the renowned Thula Thula Private Game Reserve. The John Ross Parkway (R43) is the major access road to the City from the inland provinces. This is the road which carries the economy of the City of uMhlathuze since it links the harbour with the N2 towards Mpumalanga Province, Swaziland and Mozambique on the north; Durban and Pietermaritzburg on the south; and Gauteng and other inland provinces on the western side. The road boasts the country’s longest road bridge and has been designed to meet the growing transport needs of the City in line with the development plans for the CBD and harbour. Apart from being an industrial and economic hub, the City enjoys a diverse natural environment. Importantly, the City of uMhlathuze is a progressive municipality that appreciates the need to achieve a successful balance and synergy between industry, its rich environmental assets, and the community. Cities/Towns: Empangeni, Eshowe, KwaGingindlovu, KwaMbonambi, Mtunzini, Nkandla, Ntambanana, Richards Bay, eMthonjaneni (Melmoth)ℹ️ Important Notice
This page provides informational guidance only for City of uMhlathuze Local Municipality (KZN282). For official confirmation of municipal services, leadership, and contact details, always verify through the municipality’s official website: www.umhlathuze.gov.za. Additional verified information is available at www.gov.za.
Cities and Towns
Cities/Towns: Empangeni, Richards BayCities and Towns Served by City of uMhlathuze Local Municipality (KZN282) Municipality
Empangeni Municipality Richards Bay Municipality
This municipality provides services and support to the areas listed above. For official municipal information, visit the official municipality website.
Municipal Leadership
Mayor: IFP/DA/ACDP/NFP/VF PLUS Coalition
Deputy Mayor: Mr Christo Botha (DA)
Speaker: Mr Tobias Gumede (IFP)
Chief Whip: Dr Nkonzoyakhe Donda
Municipal Manager: Mr Phakama Mhlongo
Chief Financial Officer: Mr Mxolisi Kunene (Deputy Municipal Manager: Financial Services)
Other Council: IFP/DA/ACDP/NFP/VF PLUS Coalition
Senior Management:
Communications Officers: Mr Bongani Gina
Demographic Information
| 2022 | 2016 | 2011 | |
| Population | 412 075 | 410 465 | 370 256 |
| Age Structure | |||
| Population under 15 | 25.9% | 34.7% | 29.9% |
| Population 15 to 64 | 69.4% | 62.0% | 66.8% |
| Population over 65 | 4.7% | 3.3% | 3.3% |
| Dependency Ratio | |||
| Per 100 (15-64) | 44.1 | 61.3 | 49.7 |
| Sex Ratio | |||
| Males per 100 females | 94.2 | 93.3 | 94.6 |
| Population Growth | |||
| Per annum | 1.04% | 2.81% | n/a |
| Labour Market | |||
| Unemployment rate (official) | n/a | n/a | n/a |
| Youth unemployment rate (official) 15-34 | n/a | n/a | n/a |
| Education (aged 20 +) | |||
| No schooling | 7.8% | 5.9% | 8.2% |
| Matric | n/a | 44.3% | 36.8% |
| Higher education | 14.6% | 13.5% | 13.0% |
| Household Dynamics | |||
| Households | 100 441 | 110 503 | 94 010 |
| Average household size | 4.1 | 3.7 | 3.9 |
| Female headed households | n/a | 43.3% | 41.3% |
| Formal dwellings | 97.0% | 88.3% | 87.4% |
| Housing owned | n/a | 74.9% | 52.2% |
| Household Services | |||
| Flush toilet connected to sewerage | 62.5% | 45.7% | 51.2% |
| Weekly refuse removal | 55.3% | 43.1% | 49.8% |
| Piped water inside dwelling | 58.0% | 43.0% | 46.7% |
| Electricity for lighting | 99.2% | 98.8% | 93.5% |
Financial Information
Municipal Services
| 2022/23 | 2021/22 | 2020/21 | 2019/20 | 2018/19 | |
| Water | |||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 111 716 | 111 431 | 111 335 | 110 503 | 105 905 |
| Number of domestic households/delivery points | 111 716 | 111 431 | 111 335 | 110 503 | 105 905 |
| Inside the yard | 105 409 | 105 140 | 105 044 | 104 212 | 99 343 |
| Less than 200m from yard | 2 016 | 2 000 | 2 000 | 2 000 | 6 562 |
| More than 200m from yard | 4 291 | 4 291 | 4 291 | 4 291 | 0 |
| Domestic households with access to free basic service | 1 304 | 17 399 | 10 031 | 10 846 | 11 528 |
Electricity |
|||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 88 908 | 88 820 | 88 736 | 88 641 | 87 495 |
| Domestic households with access to free basic service | 690 | 647 | 581 | 521 | 558 |
Sewerage and Sanitation |
|||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 89 713 | 89 444 | 89 444 | 89 444 | 89 444 |
| Number of households using: | |||||
| Flush toilet – public sewerage | 43 267 | 43 068 | 43 068 | 43 068 | 43 068 |
| Flush toilet – septic tank | 0 | 0 | 0 | 0 | 0 |
| Ventilated pit latrine | 46 446 | 46 376 | 46 376 | 46 376 | 46 376 |
| Bucket system | 0 | 0 | 0 | 0 | 0 |
| Other | 0 | 0 | 0 | 0 | 0 |
| Domestic households with access to free basic service | 1 304 | 60 942 | 60 260 | 61 353 | 61 116 |
Solid Waste Services |
|||||
| Does the municipality provide? | Yes | Yes | Yes | Yes | Yes |
| Number of households and non-domestic customers to which provided | 81 632 | 81 610 | 81 106 | 79 060 | 77 028 |
| Domestic households with access to free basic service | 1 304 | 38 148 | 36 978 | 33 010 | 33 772 |
Water
035 907 5454/035 907 5865creg@umhlathuze.gov.za
Electricity
035 907 5385/035 907 5371creg@umhlathuze.gov.za
Refuse and Waste
035 907 5679/035 907 5789creg@umhlathuze.gov.za
Roads
035 907 5208/035 907 5869creg@umhlathuze.gov.za
Service Delivery
035 907 5000/0800 222 827creg@umhlathuze.gov.za
Municipality Map
