City of Tshwane Metropolitan Municipality (TSH)

Municipality

Area: Area: 6 298km² | MDB Code: | MDB code: TSH

Physical Address

Tshwane House, 320 Madiba Street, Pretoria

Postal: PO Box 440, Pretoria, 0001

Contact Details

Phone: 012 358 9999

Accounts: 012 358 9999
customercare@tshwane.gov.za

Website: Visit Website

Facebook: Facebook Page

Electricity: 082 612 0333
customercare@tshwane.gov.za

Refuse & Waste: 012 358 9999
customercare@tshwane.gov.za

Roads: 080 111 1556 / 0123589999
customercare@tshwane.gov.za

Service Delivery: 012 358 9140
customercare@tshwane.gov.za

Water: 012 358 2111 / 0801111556
customercare@tshwane.gov.za

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Operating Hours

WORKING HOURS
Monday	08:30 – 16:00
Tuesday	08:30 – 16:00
Wednesday	08:30 – 16:00
Thursday	08:30 – 16:00
Friday	08:30 – 15:15
Saturday	Closed
Sunday	Closed

* Closed on Public Holidays

About City of Tshwane Metropolitan Municipality (TSH)

Description: The City of Tshwane Metropolitan Municipality is a Category A municipality situated in the Gauteng Province. It merged with the Metsweding District, which was a consequence of the Gauteng Global City Region Strategy to reduce the number of municipalities in Gauteng to at least four by 2016. The City of Tshwane is the single-largest metropolitan municipality in the country, comprising seven regions, 105 wards and 210 councillors. Pretoria is the capital of South Africa. It has the second-largest number of embassies in the world after Washington DC. Many embassies thus call this city their home. The Union Buildings house the administrative hub of the country and have also been the setting for the presidential inaugurations of Nelson Mandela, Thabo Mbeki and the incumbent South African president, Jacob Zuma. These sandstone buildings offer beautiful views over the City. Its rich and colourful heritage is reflected in the City’s myriad of museums, monuments and historical buildings, and is punctuated by contemporary arts and crafts markets, bringing the City alive with a unique blend of new and old. The Science and Technology Museum offers a tactile experience of science at work. The South African mint has a minting press dating back to 1892 that is still in operation. The City also offers township sleepovers with a five-star stay. Church Square and the State Theatre often host international and national performances. There are also two nature reserves where visitors can view wildlife such as buffalo, antelope, cheetah, jackal, giraffe and sable.

ℹ️ Important Notice

This page provides informational guidance only for City of Tshwane Metropolitan Municipality (TSH). For official confirmation of municipal services, leadership, and contact details, always verify through the municipality’s official website: www.tshwane.gov.za. Additional verified information is available at www.gov.za.

Cities and Towns

Cities/Towns: Akasia, Atteridgeville, Bronkhorstspruit, Centurion, Cullinan, Ekangala, Ga-Rankuwa, Garsfontein, Hammanskraal, Irene, Kudube, Mabopane, Mamelodi, Pretoria, Pretoria North, Rayton, Refilwe, Roodeplaat, Soshanguve, Temba, Winterveldt

Cities and Towns Served by City of Tshwane Metropolitan Municipality (TSH) Municipality

Akasia Municipality Atteridgeville Municipality Bronkhorstspruit Municipality Centurion Municipality Cullinan Municipality Ekangala Municipality Ga-Rankuwa Municipality Garsfontein Municipality Hammanskraal Municipality Irene Municipality Kudube Municipality Mabopane Municipality Mamelodi Municipality Pretoria Municipality Pretoria North Municipality Rayton Municipality Refilwe Municipality Roodeplaat Municipality Soshanguve Municipality Temba Municipality Winterveldt Municipality

This municipality provides services and support to the areas listed above. For official municipal information, visit the official municipality website.

Municipal Leadership

Mayor: Dr Nasiphi Moya (ActionSA)

Deputy Mayor: Mr Eugene Modise (ANC)

Speaker: Mr Mncedi Ndzwanana (ANC)

Chief Whip: Mr Molatelo Samuel Mashola

Municipal Manager: Mr Johann Mettler

Chief Financial Officer: Mr Trevor Gareth Mnisi

Other Council: DA/ActionSA/FF Plus/ACDP/UDM/COPE Coalition

Other Council:

Mr Frans Boshielo (MMC: Utility Services)

Mr Hannes Coetzee (MMC: Community Safety)

Ms Sarah Mabotsa (MMC: Economic Development and Spatial Planning)

Mr Aaron Maluleka (MMC: Housing and Human Settlements)

Mr Tshegofatso Mashabela (MMC: Health)

Ms Palesa Modise (MMC: Community and Social Development Services)

Mr Eugene Modise (MMC: Finance)

Mr Tlangi Mogale (MMC: Roads and Transport)

Mr Kholofelo Morodi (MMC: Corporate and Shared Services)

Mr Obakeng Ramabodu (MMC: Environment and Agriculture Management)

Senior Management:

Tiyiselani Babane (Group Head: Secretariat of Council)

Mr Sello Chipu (Acting Group Head: Housing)

Mr Previn Govender (Chief of Emergency)

Mr Jordan Griffiths (Chief of Staff)

Nosipho Hlatshwayo (Group Head: City Strategy and Organisational Performance)

Mr Daryl Johnston (Utilities and Regional Operations)

Musa Khumalo (Group Head: Shared Services)

Adv Marna Kock (Group Head: Group Legal and Secretariat Services)

Mthobeli Kolisa (Group Head: Agriculture and Environmental Management)

Pheko Letlonkane (Group Head: Roads and Transport)

Mr Victor M Letshwiti (Acting Group Head: Group Human Capital Management)

Mr Makgorometje Makgata (Group Head: Economic Development and Spatial Planning)

Tich Mekhoe (Group Head: Community and Social Development Services)

Nonto Memela (Group Head: Housing and Human Settlement)

Bongani Mntambo (Acting Group Head: Roads and Transport)

Ms Verusha Morgan (Group Head: Group Property Management)

Ms Nasiphi Moya (Group Head: Office of the Chief Whip)

Mr Patrick Mphahlele (Acting Group Head: Agriculture and Environmental Management)

Mr James Murphy (Chief Operations Officer)

Mr Mncedi Ndzwanana

Mr Koena Nkoko (Group Head: Health)

Ms Johannah Nkomo (Chief of Police)

Ms Zukiswa Ntsikeni (Group Head: Customer Relations Management)

Mr Phillip Moeketsi Ntsimane (Chief Audit Executive)

Ms Cali Phanyane (Group Head: Regional Operations and Coordination)

Dr Rajendra Pillay (Group Head: Office of the Speaker)

Ms Thandi Radebe (Acting Group Head: Customer Relations Management)

Mr Justice Sefanyetso (Director: Private Office of the Speaker)

Mr Gerald Shingange (Group Head: Group Human Capital Management)

Gadner Tefu (Group Head: Office of the Chief Whip)

Ms Lorette Tredoux (Governance and Support Officer)

Communications Officers: Ms Zintle Mahlati

Demographic Information

Age Structure
	2022	2016	2011
Population	4 040 315	3 275 152	2 921 488
Population under 15	23.0%	25.7%	23.2%
Population 15 to 64	70.9%	69.0%	71.9%
Population over 65	6.1%	5.4%	4.9%
Dependency Ratio
Per 100 (15-64)	41.0	45.0	39.0
Sex Ratio
Males per 100 females	100.5	98.5	99.0
Population Growth
Per annum	3.15%	2.60%	n/a
Labour Market
Unemployment rate (official)	n/a	n/a	24.2%
Youth unemployment rate (official) 15-34	n/a	n/a	32.6%
Education (aged 20 +)
No schooling	3.9%	4.5%	4.2%
Matric	n/a	38.5%	34.0%
Higher education	22.2%	19.8%	23.0%
Household Dynamics
Households	1 322 252	1 136 877	911 498
Average household size	3.1	2.9	3.2
Female headed households	n/a	37.5%	35.8%
Formal dwellings	86.3%	82.6%	80.7%
Housing owned	n/a	62.2%	52.0%
Household Services
Flush toilet connected to sewerage	81.5%	77.2%	78.7%
Weekly refuse removal	81.0%	79.4%	80.7%
Piped water inside dwelling	71.3%	62.1%	64.2%
Electricity for lighting	91.8%	91.8%	88.6%

Financial Information

FINANCIAL PERFORMANCE
All values: R’000	2024/25	2023/24	2022/23	2021/22	2020/21
AUDIT OUTCOME	n/a	Qualified audit	Qualified audit	Adverse audit	Financially unqualified
Property rates	10 323 475	9 875 873	9 069 426	8 445 499	8 403 911
Service charges	27 046 730	25 153 058	22 113 505	24 365 196	19 698 621
Investment revenue	216 223	240 960	217 399	37 074	227 319
Transfers recognised – operational	5 266 075	4 906 485	4 760 313	2 703 695	5 325 656
Other own revenue	5 203 025	5 686 670	4 553 901	5 377 176	1 627 677
Total Revenue (excluding capital transfers and contributions)	48 055 528	45 863 047	40 714 544	40 928 641	35 283 184
Employee costs	11 492 729	11 596 500	11 404 018	11 433 594	12 125 554
Remuneration of councillors	136 861	133 390	131 913	128 317	131 577
Depreciation and amortisation	2 349 245	2 151 017	2 782 702	2 051 225	2 464 319
Finance charges	1 755 003	2 349 679	1 946 104	433 079	1 468 437
Inventory consumed and bulk purchases	20 294 885	18 037 275	15 468 842	9 275 119	13 537 923
Transfers and subsidies	144 662	99 854	3 272	2 665	125 326
Other expenditure	10 753 689	10 943 729	9 724 612	6 680 744	7 315 207
Total Expenditure	46 927 075	45 311 443	41 461 463	30 004 743	37 168 344
Surplus/(Deficit)	1 128 453	551 603	(746 919)	10 923 898	(1 885 159)
Transfers and subsidies – capital (monetary allocations)	1 860 522	1 531 511	89 215	874 360	1 890 952
Transfers and subsidies – capital (in-kind)	78 423	6 705	–	417 044	–
Surplus/(Deficit) after capital transfers & contributions	3 067 398	2 089 820	(657 704)	12 215 301	5 792
Share of surplus/(deficit) of associate	–	–	–	–	–
Surplus/(Deficit) for the year	3 067 398	2 089 820	(657 704)	12 215 301	5 792
CAPITAL EXPENDITURE & FUNDS SOURCES
Capital expenditure	–	867 828	–	1 045 004	80 185
Transfers recognised – capital	660 450	1 745 224	–	771 647	33 115
Borrowing	228 300	21 822	–	241 234	38 952
Internally generated funds	156 177	267 817	–	32 122	8 118
Total sources of capital funds	1 044 927	2 034 862	–	1 045 004	80 185
FINANCIAL POSITION
Total current assets	5 069 896	5 915 992	6 740 115	838 342	397 270
Total non current assets	54 994 455	57 427 152	58 131 119	(24 324)	2 145 034
Total current liabilities	14 695 454	19 013 546	11 577 452	(9 749 349)	22 957 508
Total non current liabilities	14 298 552	12 620 589	14 954 125	(261 058)	10 874 060
Community wealth/Equity	28 002 947	29 563 433	38 902 244	(1 390 877)	(31 295 056)
CASH FLOWS
Net cash from (used) operating	1 636 433	79 018 588	39 455 409	23 849 638	(30 228)
Net cash from (used) investing	(14 795 990)	(14 464)	31 470	3 340	131 974
Net cash from (used) financing	–	–	–	–	–
Cash/cash equivalents at the year end	(18 614 148)	79 869 581	92 251 098	23 853 066	101 745
UNAUTHORISED, IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE
Unauthorised expenditure	n/a	2 146 040	423 285	4 959 242	566 041
Irregular expenditure	n/a	2 411 244	3 816 853	1 253 012	2 702 804
Fruitless & wasteful expenditure	n/a	793 015	1 345 302	1 472 419	221 559
SOURCE	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Audited Outcome A1 2026 Q1	Unaudited YTD C1 2022 Q4	Audited Outcome A1 2023

Municipal Services

Water
	2022/23	2021/22	2020/21	2019/20	2018/19
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	1 002 178	991 032	984 666	971 784	971 336
Number of domestic households/delivery points	981 844	970 702	964 458	954 396	953 842
Inside the yard	898 941	887 815	679 595	669 643	676 511
Less than 200m from yard	82 903	82 887	72 145	69 595	110 376
More than 200m from yard	0	0	212 718	215 158	166 955
Domestic households with access to free basic service	123 594	154 881	41 098	550 748	525 947
Electricity
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	890 766	779 056	778 670	778 619	759 875
Domestic households with access to free basic service	123 594	154 881	41 098	393 329	375 617
Sewerage and Sanitation
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	652 484	649 451	644 479	628 282	938 949
Number of households using:
Flush toilet – public sewerage	618 459	615 488	597 768	597 768	588 824
Flush toilet – septic tank	0	0	0	0	0
Ventilated pit latrine	13 691	13 633	13 126	13 126	5 025
Bucket system	0	0	0	0	0
Other	0	0	13 377	0	327 606
Domestic households with access to free basic service	123 594	154 881	41 098	332 101	317 146
Solid Waste Services
Does the municipality provide?	Yes	Yes	Yes	Yes	Yes
Number of households and non-domestic customers to which provided	1 349 744	1 270 229	1 267 704	913 873	911 535
Domestic households with access to free basic service	123 594	154 881	41 098	550 748	525 947

Water

012 358 2111 / 0801111556
customercare@tshwane.gov.za

Electricity

082 612 0333
customercare@tshwane.gov.za

Refuse and Waste

012 358 9999
customercare@tshwane.gov.za

Roads

080 111 1556 / 0123589999
customercare@tshwane.gov.za

Service Delivery

012 358 9140
customercare@tshwane.gov.za

City of Tshwane Metropolitan Municipality (TSH)

Physical Address

Contact Details

Operating Hours

About City of Tshwane Metropolitan Municipality (TSH)

Cities and Towns

Cities and Towns Served by City of Tshwane Metropolitan Municipality (TSH) Municipality

Municipal Leadership

Demographic Information

Financial Information

Municipal Services

Water

Electricity

Refuse and Waste

Roads

Service Delivery

Municipality Map

Frequently Asked Questions

Testimonials

Customer Reviews

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